Franzke Kariuki
Woodbridge
Summary
Dedicated professional with strong customer service skills and a reliable work ethic. Experienced in facilitating efficient operations and enhancing customer experiences across retail environments. Committed to maintaining high standards of organization and teamwork.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx
Lorton
11.2024 - 02.2025
- Sorted packages by destination for efficient processing and delivery.
- Operated conveyor systems to transport packages within the facility.
- Loaded and unloaded freight from delivery vehicles with care.
- Maintained cleanliness and organization of work areas throughout shifts.
- Assisted team members in handling large or heavy shipments safely.
Key Holder
The Fragrance Outlet
Woodbridge
04.2023 - 08.2024
- Assisted customers in selecting fragrances to enhance their shopping experience.
- Managed cash register operations, ensuring accurate transactions and customer service.
- Organized merchandise displays to maintain a visually appealing store environment.
- Trained new staff on company policies and effective sales techniques.
- Conducted inventory counts to ensure stock accuracy and availability.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Sales Associate
Michael Kors
Woodbridge
11.2022 - 02.2023
- Assisted customers in selecting luxury fashion items and accessories.
- Maintained visual merchandising standards to enhance store presentation.
- Processed customer transactions efficiently using point-of-sale systems.
Education
George Mason University
Fairfax, VASkills
- Cash register management
- Inventory control
- Team collaboration
- Sales techniques
- Employee training
- Effective communication
- Problem resolution
- Time management
- Attention to detail
Timeline
Package Handler
FedEx
11.2024 - 02.2025
Key Holder
The Fragrance Outlet
04.2023 - 08.2024
Sales Associate
Michael Kors
11.2022 - 02.2023
George Mason University
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