Dynamic customer service professional with experience at Lowes Hardware, excelling in active listening and critical thinking. Proven track record of enhancing customer satisfaction and retention through efficient transaction processing and effective issue resolution. Skilled in data entry, contributing to a seamless shopping experience and a well-organized store environment.
Work History
Customer Service Representative
Lowes Hardware
1640 Publix Way Stafford, VA 22554 United States
2025 - 2026
Assisted customers in locating products and providing product information to enhance shopping experience.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
Resolved customer inquiries and complaints with professionalism, achieving high levels of customer retention.
Maintained store organization and cleanliness, contributing to a welcoming environment for shoppers.
Customer Service Cashier
Publix
2023 - 2025
Processed customer transactions efficiently using POS systems.
Assisted customers with inquiries and resolved issues promptly.
Maintained accurate cash drawer balances during shifts.
Collaborated with team members to enhance service delivery.