Gabriella Mclean
Woodbridge
Summary
Customer-focused individual with over 4 years of hospitality and customer service experience, with strong teamwork and communication skills. Proven ability to remain professional under pressure, adapt quickly to changing situations, and deliver excellent service to diverse groups of people. Seeking an opportunity to begin a career as a Flight Attendant and contribute to passenger safety and satisfaction while maintaining a high standard of customer service in the aviation industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Padrino's
Woodbridge, VA
04.2022 - Current
- Collaborated with team members during busy shifts to provide efficient service and create a positive dining experience for guests.
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed up to 8 tables while maintaining a high level of organization and guest satisfaction.
- Resolved guest concerns professionally and efficiently to ensure customer satisfaction and loyalty.
Junior Cheer Coach
Currie Cheer Academy
Woodbridge, VA
08.2022 - 12.2024
- Planned practices and worked closely with senior coaches to keep seasons organized.
- Coached and mentored 12+ student athletes in developing athletic skills while promoting teamwork, discipline, and positive sportsmanship.
- Implemented safety protocols to ensure well being during practices and competitions.
- Maintained good communication with parents regarding athlete progress, expectations, and any concerns or issues that arose throughout the season.
Education
High School Diploma -
C.D. Hylton High School
Dumfries, VA05-2023
Skills
- Customer Service Excellence
- Conflict Resolution
- Cash Management
- Time Management
- Problem Solving
- Team collaboration
- Multitasking
- Safety Awareness
- Professional Communication
Certification
- CPR Certified
Timeline
Junior Cheer Coach
Currie Cheer Academy
08.2022 - 12.2024
Server
Padrino's
04.2022 - Current
High School Diploma -
C.D. Hylton High School