Gabriel Jiménez
Norfolk
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Flight Attendant
breeze airways
Norfolk
07.2024 - Current
- Assisted customers with inquiries, providing excellent service and support.
- Greeted customers, answered their questions and provided them with assistance.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Provided immediate assistance in emergency situations, following established protocols.
- Adhered to company policies regarding security measures and protocol at all times.
- Ensured passenger safety through pre-flight briefings and safety demonstrations.
- Resolved conflicts or issues among passengers to maintain a pleasant environment
- Conducted regular checks of emergency equipment and supplies on board.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Automotive Technician
Quick Lane Tire And Auto
07.2023 - 01.2024
- General repairs
- Ensures that the required documentation is complete and is following regulations and standards
- Maintains cleanliness of vehicles while performing service or repairs
- Follows all shop policy, procedure, safety, and environmental rules
- Performs other duties as assigned
- Performs routine service inspections or tests and completes standard maintenance jobs
- Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required
- Brake pads/shoes replacement and rotor machining
- All suspension repairs and/or alignments
- Ensure tire pressure for proper inflation, clean and lubricate fittings as needed
- Isolate the systems or components that might have caused the problem
- Use power tools, machine tools, and common hand tools to perform various tasks
- Install a new oil drain plug and new oil filter and communicate oil levels to teammates
- Maintain efficiency and accuracy in diagnosing as well as repairing vehicles
- Drive the vehicle for testing purposes and inspect and refill fluid levels as necessary.
Customer Service Representative
Frito Lay
04.2017 - 03.2023
- Reduce unsaleable products through cleaning and straightening shelves/racks as well as rotating and relocating product
- Check-in and scan all orders
- Payment reconciliation where applicable
- Order product via the handheld device including scanning backstock, logging backstock, etc
- Execute proper carton return procedures
- Comply with operating procedures (e.g
- Scan in/scan out, follow designated route)
- Service accounts during designated times established by management.
Education
Some College (No Degree) - Education
Virginia Peninsula Community College
Hampton, VA08-2025
Auto Technician Diploma -
Tidewater Tech
Norfolk, VA03-2024
ESL Classes -
Tidewater Community College
Virginia Beach, VA01.2018
Skills
- Customer Service
- Communication
- Problem-Solving
- Teamwork
- Organization
Certification
- ASE Brakes
- ASE Maintenance and Light Repairs
Languages
5
References
Available upon request.
Languages
Spanish
Professional
English
Professional
Timeline
Flight Attendant
breeze airways
07.2024 - Current
Automotive Technician
Quick Lane Tire And Auto
07.2023 - 01.2024
Customer Service Representative
Frito Lay
04.2017 - 03.2023
Some College (No Degree) - Education
Virginia Peninsula Community College
Auto Technician Diploma -
Tidewater Tech
ESL Classes -
Tidewater Community College