Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Shipley

Virginia Beach

Summary

Adaptable cashier team lead recognized for exceptional attention to detail and effective conflict resolution. Experience in training staff and maintaining operational efficiency, ready to contribute to enhanced customer satisfaction and store performance.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

McDonald's
Chesapeake
01.2023 - Current
  • Trained new employees on cash handling procedures and customer interactions.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Customer Service Cashier

Bed Bath & Beyond
San Diego
03.2017 - 08.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Assisted customers with locating merchandise within the store.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.

Education

Some College (No Degree) - General Studies

Mesa Community College
San Diego, CA

Skills

  • Cash handling
  • Point-of-sale systems
  • Employee training
  • Customer service
  • Conflict resolution
  • Inventory management

Timeline

Cashier Team Lead

McDonald's
01.2023 - Current

Customer Service Cashier

Bed Bath & Beyond
03.2017 - 08.2022

Some College (No Degree) - General Studies

Mesa Community College
Gabriel Shipley