Gabriela Rios Benitez
Fairfax
Summary
Dynamic Clinical Technician with extensive experience at INOVA, excelling in patient care and clinical documentation. Bilingual in Spanish, I enhance communication and foster patient satisfaction. Proven skills in phlebotomy and quality control procedures, coupled with a strong attention to detail, ensure optimal outcomes in fast-paced environments. Allowing me to refine my skills and advance within the organization, in exchange for hard work and dedication.
Overview
8
8
years of professional experience
Work History
Clinical Technician 1
INOVA
11.2024 - Current
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
- Conducted comprehensive patient assessments, gathering vital signs, medical histories, and presenting symptoms for accurate diagnosis.
- Helped maintain a clean clinical environment through regular equipment sterilization procedures, reducing the risk of infections or complications.
- Improved patient satisfaction with compassionate bedside manner and clear communication skills.
- Assisted in the training of new Clinical Technicians through mentorship and demonstrating best practices in clinical settings.
Front Desk Manager
Concentra Urgent Care
08.2021 - 03.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Managed front desk maintenance of client records and lab data.
Dental Assistant /Assistant Front Desk Manager
Pleasant Prairie Family Dental
03.2018 - 02.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Dental Assistant
Virginia Square Dental
09.2017 - 03.2018
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
Education
Business Management
Northern Virginia Community College
Annandale, VACertificate - Dental Hygiene
Hands On Dental Assistant
Rockville, MD01-2017
High School Diploma -
Lake Braddock Secondary School
Burke, VA06-2013
Skills
- Bilingual - Fluent in Spanish - Conversational, Read, and write
- Patient care
- Attention to detail
- Specimen labeling
- Multitasking
- Clinical documentation
- Phlebotomy techniques
- Quality control procedures
- Inventory maintenance
- Data recording
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Technician 1
INOVA
11.2024 - Current
Front Desk Manager
Concentra Urgent Care
08.2021 - 03.2022
Dental Assistant /Assistant Front Desk Manager
Pleasant Prairie Family Dental
03.2018 - 02.2020
Dental Assistant
Virginia Square Dental
09.2017 - 03.2018
Business Management
Northern Virginia Community College
Certificate - Dental Hygiene
Hands On Dental Assistant
High School Diploma -
Lake Braddock Secondary School
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