Gabriela Schutt
Virginia Beach
Summary
Proven leader in customer service and team training, I elevated guest satisfaction and repeat business at Sage Beach Carts through exceptional service and staff mentoring. Skilled in cash handling and problem-solving, I consistently maintained high accuracy and efficiency. Achieved notable improvement in team performance and service quality, demonstrating strong work ethic and empathy.
Overview
6
6
years of professional experience
Work History
Cashier
Once Upon A Child
10.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Front Desk Supervisor
Sage Beach Carts
05.2018 - 06.2023
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a high level of professionalism, ensuring all staff followed rental policies and procedures consistently.
Education
High School Diploma -
Foy H. Moody
Corpus Christi, TX05-2021
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Problem-solving skills
Timeline
Cashier
Once Upon A Child
10.2023 - 05.2024
Front Desk Supervisor
Sage Beach Carts
05.2018 - 06.2023
High School Diploma -
Foy H. Moody
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