Summary
Overview
Work History
Education
Skills
Timeline
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Gabriella Helene Butler

Licensed Massage Therapist
Richmond

Summary

Passionate and newly licensed massage therapist eager to embark on a fulfilling wellness journey. Excited to apply talent and empathy to provide healing touch to clients seeking relief and relaxation. Dedicated to creating a tranquil and rejuvenating experience for each individual served. Committed to continuously expanding skills and knowledge in massage therapy to deliver exceptional care.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Spa Back

Hand & Stone and Facial Spa
04.2025 - 06.2025
  • Manage garment care services, including washing, drying, folding, and ensuring the quality of textiles.
  • Performed routine cleaning and disinfecting of all four restrooms, ensuring a hygienic and safe environment.
  • Restocked all bathrooms daily, as well as restocking the breakroom.
  • Performed routine cleaning in the breakroom and spa lobby, which included mopping, sweeping, disinfecting surfaces/cabinets and walls.
  • Helped the massage therapists flip their rooms daily and did any tasks they needed for the well-being of the spa.

Receptionist

Pomona Salt Cave & Spa
08.2024 - 12.2024
  • Opened and closed both the salt cave building and the Pomona building.
  • Greeted guests warmly when they arrived and made sure they checked in and arrived to their appointments with appropriate fashion.
  • Managed appointment bookings efficiently, maintaining high occupancy rates.
  • Maintained accurate client records and preferences.
  • Collaborated with therapists to create personalized treatment plans. Educated clients on spa services, promoting upsells and increasing revenue.
  • Conducted engaging salt cave session introductions hourly.

Desk Agent

Omni Homestead Resort
02.2024 - 07.2024
  • Greeted guests warmly, managed reservations, and ensured smooth check-ins/outs. Resolved guest concerns promptly, enhancing overall satisfaction and retention.
  • Maintained accurate guest records, processed payments, and coordinated with housekeeping for room readiness. Ensured compliance with hotel policies and safety protocols.
  • Worked closely with various departments to fulfill guest requests. Provided local recommendations, fostering a welcoming atmosphere for all visitors.
  • Optimized front desk operations, reducing check-in times and improving guest satisfaction scores. Implemented efficient systems for handling inquiries and complaints.


Education

Massage Therapy Certification - Massage Therapy

Mountain Gateway Community College
Clifton Forge, VA
06.2024 - 03.2025

Medicinal Plant Certification - undefined

Cornell University
Ithaca, NY
10.2023 - 03.2024

Skills

  • Swedish massage
  • Empathy
  • Knowledge of anatomy
  • Client support
  • Effective problem resolution
  • Collaborative teamwork
  • Grit

Timeline

Spa Back

Hand & Stone and Facial Spa
04.2025 - 06.2025

Receptionist

Pomona Salt Cave & Spa
08.2024 - 12.2024

Massage Therapy Certification - Massage Therapy

Mountain Gateway Community College
06.2024 - 03.2025

Desk Agent

Omni Homestead Resort
02.2024 - 07.2024

Medicinal Plant Certification - undefined

Cornell University
10.2023 - 03.2024

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Gabriella Helene ButlerLicensed Massage Therapist