Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Kenney

Virginia Beach

Summary

Dynamic professional with a proven track record at Alperin Law & Wealth, excelling in customer relations and appointment scheduling. Adept at enhancing client satisfaction through effective communication and organizational skills. Recognized for implementing successful marketing campaigns and delivering exceptional administrative support, fostering a positive environment for both clients and colleagues.

Overview

4
4
years of professional experience

Work History

Receptionist and Care Coordinator

Alperin Law & Wealth
Virginia Beach, VA
11.2024 - Current

Delivered exceptional support to enhance customer satisfaction.

Money handling

Appointment scheduling

Directed clients to appropriate seating areas.

Filing

Litigation document drafting

Handled mailing operations efficiently.

Developed and implemented marketing campaigns to drive customer engagement.

Private Nanny

Roberto Beto
Virginia Beach, VA
01.2022 - 11.2024
  • Provided attentive care to children, ensuring safety and emotional support.
  • Developed engaging activities that promoted learning and creativity.
  • Fostered positive relationships with children through effective communication and trust-building.
  • Maintained a structured daily routine to enhance stability and predictability for children.
  • Monitored children's behavior, implementing strategies to encourage positive interactions.
  • Assisted with homework, reinforcing educational concepts in a supportive environment.
  • Collaborated with parents to discuss children's development and address concerns effectively.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.

Server

Metro Diner
02.2023 - 03.2024
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
  • Collaborated with kitchen staff to ensure timely delivery of meals and address special requests.
  • Trained new servers on menu offerings and standard operating procedures to enhance team performance.
  • Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
  • Handled customer inquiries and complaints diplomatically, fostering guest satisfaction and loyalty.
  • Assisted in inventory management by restocking supplies and monitoring product levels regularly.
  • Supported promotional events by setting up dining spaces, enhancing overall restaurant atmosphere.

Education

High School Diploma -

Kempsville High School
Virginia Beach, VA

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Data inputting
  • File management
  • Administrative support
  • Mail handling
  • Multi-line telephone operation

Timeline

Receptionist and Care Coordinator

Alperin Law & Wealth
11.2024 - Current

Server

Metro Diner
02.2023 - 03.2024

Private Nanny

Roberto Beto
01.2022 - 11.2024

High School Diploma -

Kempsville High School
Gabriella Kenney