Dedicated professional specializing in customer service and animal care, skilled in appointment scheduling and teamwork. Maintains sanitary environments and provides pet care guidance. Committed to enhancing business performance through resourcefulness and a strong work ethic, adaptable in both individual and team settings to support company goals.
Overview
8
8
years of professional experience
Work History
Professional Dog Groomer
Fuzzy Feet Pet Salon
Newport News
06.2025 - Current
Groomed various breeds using clippers, scissors, and grooming tools.
Assisted clients in selecting appropriate grooming services for their pets.
Provided excellent customer service to enhance client satisfaction and loyalty.
Maintained cleanliness and organization in grooming stations and equipment.
Collaborated with team members to improve grooming processes and efficiency.
Professional Dog Groomer
Foxy Roxy Grooming Salon
Newport News
05.2023 - 06.2025
Groomed various breeds using clippers, scissors, and grooming tools.
Maintained cleanliness and organization in grooming stations and equipment.
Assisted clients in selecting appropriate grooming services for their pets.
Provided excellent customer service to enhance client satisfaction and loyalty.
Managed scheduling for appointments to optimize workflow at the salon.
Professional Dog Groomer
Petco
Newport News
03.2022 - 05.2023
Conducted health checks on dogs to identify skin issues or parasites.
Educated pet owners on proper grooming techniques and aftercare practices.
Collaborated with team members to improve grooming processes and efficiency.
Kennel Attendant
VCA Boulevard Animal Hospital
Newport News
10.2020 - 03.2022
Demonstrated a high level of knowledge in canine anatomy, behavior and health care requirements.
Followed established guidelines for bathing procedures including drying times, temperature control settings.
Gave haircuts according to breed standards or customer requests using electric clippers, scissors, shears, thinning shears, and combs.
Maintained cleanliness of work areas while adhering to all sanitary regulations.
Displayed patience when handling scared or anxious animals to ensure their comfort and safety. when dealing with scared or anxious animals.
Interacted professionally with customers providing information on services offered as well as general pet care advice.
Kept accurate records of all services provided including description of services performed, fees charged and notes regarding the client's visit.
Answered telephones and scheduled appointments.
Nursery Teacher
Funshine Daycare
Poquoson
03.2018 - 10.2020
Performed regular cleaning duties such as changing bedding, mopping floors, sanitizing cages and kennels and replenishing supplies.
Monitored the behavior of animals within the facility to ensure they remained calm and comfortable during their stay.
Adhered to all health codes set forth by local authorities regarding the care of animals.
Assisted in training new staff members on proper handling techniques of animals in a kennel environment.
Provided excellent customer service and care for pet owners, ensuring their needs were met in a timely manner.
Fostered teamwork among staff to enhance social skills development. between peers to promote social skills development.
Incorporated multicultural elements into all aspects of instruction.
Collaborated with other teachers in planning curricula and instructional strategies.