Gabrielle Brown
NAPA Auto Parts - Genuine Parts
Midlothian
1
Certification
6
years of professional experience
Work History
Sales Associate
1 Year 1 Month- Assisted customers with automotive parts selection using catalog systems and product cross-references.
- Processed counter sales and phone orders accurately through point-of-sale system.
- Located hard-to-find parts by researching vehicle specifications and inventory records.
- Restocked merchandise and organized aisles to maintain accurate, accessible sales floor.
- Supported incoming shipments by verifying items, labels, and stock placement.
Secretary
9 Months- Scheduled patient appointments and coordinated calendars for clinical staff.
- Answered multi-line phones and routed inquiries to appropriate departments.
- Prepared correspondence, forms, and records for patient and administrative use.
- Maintained accurate filing systems for charts, reports, and office documents.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Technician
1 Year 6 Months- Diagnosed vehicle issues using scan tools and manufacturer service information.
- Performed routine maintenance, including oil changes, fluid services, and filter replacements.
- Inspected brakes, suspension, steering, and electrical systems for repair needs.
- Repaired components to restore vehicle performance and customer safety.
Service Advisor
3 Months- Advised customers on vehicle concerns, recommended services, and explained repair estimates clearly.
- Scheduled service appointments and coordinated workflow between technicians and front desk operations.
- Prepared accurate repair orders, documented customer concerns, and verified requested maintenance services.
- Communicated repair status updates and managed customer expectations throughout service visits.
Lube Technician
7 Months- Performed oil changes, fluid services, and preventive maintenance with consistent attention to vehicle specifications.
- Inspected belts, hoses, filters, and tires to identify service needs and safety concerns.
- Recommended maintenance services based on vehicle condition, mileage, and manufacturer guidelines.
- Rotated tires, checked pressures, and supported alignment-related inspections for drivability and wear control.
Server
9 Months- Greeted guests promptly and guided them through menu selections with attentive service.
- Took accurate food and beverage orders using point-of-sale systems and communicated requests clearly.
- Delivered entrees and drinks efficiently while verifying order accuracy and presentation.
- Recommended appetizers, entrées, and desserts to support guest satisfaction and sales.
- Processed payments accurately and handled cash, card, and receipt transactions with care.
Crew Member
1 Year 1 Month- Prepared burgers, fries, and milkshakes while maintaining Five Guys quality and portion standards.
- Operated cash register, handled orders accurately, and delivered friendly customer service.
- Monitored food safety practices, sanitation standards, and kitchen cleanliness throughout shifts.
- Restocked ingredients, supplies, and packaging to support steady front-line operations.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Reliable and punctual
POS system operation
Certification
CPI Certification (January 2025 - January 2027)
CPR Certification (January 2025 - January 2027)
Timeline
Sales Associate
NAPA Auto Parts - Genuine Parts
09.2025 - CurrentRead More
Secretary
Bon Secours St. Mary's Hospital
12.2024 - 09.2025Read More
Technician
Loyalty AUTOMOTIVE
06.2023 - 12.2024Read More
Service Advisor
Moore Cadillac
01.2023 - 04.2023Read More
Lube Technician
Valvoline
06.2022 - 01.2023Read More
Server
Olive Garden
09.2021 - 06.2022Read More
Crew Member
Five Guys
09.2020 - 10.2021Read More
Meadowbrook High School
High School Diploma
Read More