Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Watford

Suffolk,VA

Summary

Professional logistics expert with proven track record in managing supply chain operations and optimizing logistics processes. Known for effective team collaboration and delivering consistent results in dynamic environments. Recognized for problem-solving skills and adaptability, ensuring smooth operations and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Export Logistics Representative

CMA CGM, America LLC
03.2021 - Current
  • Conduct proactive communication v and follow-up with customers overseas agents, and internal departments at CMA CGM to swiftly resolve issues.
  • Provide comprehensive information to customers, covering sailing schedules, equipment availability, routing options, and rates.
  • Analyze data to identify performance gaps, consider modifications and implement improvements to enhance efficiency.
  • Managed customer inquiries, providing accurate information on shipping status and documentation requirements.

Direct Support Professional

Southeastern VA Training Center
07.2016 - 03.2021
  • Effectively managed patient care needs amidst varying census, skill mix, and staff availability.
  • Maintained high standards in patient documentation, ensuring precise treatment tracking.
  • Improved treatment planning through diligent updating of patient files.
  • Support team morale and patient confidence through empathetic communication.
  • Monitored behavioral patterns, providing feedback to adjust care strategies effectively.

Special Needs Bus Aide

Suffolk Public Schools
11.2014 - 07.2016
  • Adapted communication strategies to foster emotional and social development in children.
  • Contributed to a positive and supportive environment for special needs students.
  • Utilized appropriate restraint equipment and procedures.
  • Collaborated with bus drivers to maintain effective communication regarding student behaviors and needs.
  • Monitored students' well-being, promptly addressing any medical or emotional issues during transit.

Education

Associate of Science - Social Science

Tidewater Community College
Portsmouth, VA
05.2019

High School Diploma -

King's Fork High School
Suffolk, VA
06-2011

Skills

  • Customer Service Excellence
  • Data Entry
  • Effective Communication
  • Effective organization
  • Analytical problem-solving
  • Shipping documentation expertise
  • Strong task management
  • Achievement-focused
  • Advanced Microsoft Office skills
  • Collaborative teamwork
  • Logistics analysis
  • Shipment tracking

Timeline

Export Logistics Representative

CMA CGM, America LLC
03.2021 - Current

Direct Support Professional

Southeastern VA Training Center
07.2016 - 03.2021

Special Needs Bus Aide

Suffolk Public Schools
11.2014 - 07.2016

Associate of Science - Social Science

Tidewater Community College

High School Diploma -

King's Fork High School

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Gabrielle Watford