Military servicemember with a decade of service and secret security clearance, showcasing effective leadership and administrative skills within the United States Army Reserves. Nursing professional with a solid background in delivering comprehensive patient care in diverse environments. Adept at fostering collaborative relationships with patients and healthcare teams to achieve optimal care objectives. Focused on promoting nursing excellence and patient satisfaction through dedicated service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
348th Field Hospital, US Army Reserves
Fort Meade
08.2023 - Current
Delivered high-quality direct and indirect nursing care to patients.
Monitored infection control procedures to verify facility-wide health and safety.
Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
Facilitated communication between patients, families, and healthcare professionals.
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Proficient and knowledgeable in using MHS Genesis.
Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
Performed triage to maximum team productivity and effectiveness.
Medical Support Assistant
Destiny Management Services
Fort Belvoir
05.2023 - Current
Provided patients with information regarding clinic services and complaint procedures.
Maintained electronic patient records, ensuring compliance with regulations and accurate identification.
Demonstrated proficiency in Enterprise Exceptional Family Member Program (E-EFMP) system usage.
Ensured confidentiality of patient information in accordance with HIPAA standards.
Delivered exceptional customer service and communicated effectively with patients and staff.
Managed administrative services to optimize program delivery and organizational efficiency.
Collaborated with EFMP case coordinators to maintain accessible and accurate program documentation.
Assisted in screening and reviewing reports for medical, mental health, and educational case management.
Human Resource Specialist
HHC 457th CA BN, US Army Reserves
Grafenwoehr
01.2020 - 01.2023
Implemented procedures for monitoring strength reports and managing distribution actions.
Coordinated with Battalion leads on resource management and strategic planning for 150-200 soldiers.
Oversaw administrative tasks for 150-200 personnel records, ensuring accuracy in duty statuses and qualifications.
Analyzed reports to evaluate soldier readiness and health, addressing problem areas with corrective actions.
Collaborated with Battalion Postmaster to enhance postal and personnel accountability.
Coordinated with installation commands to ensure clarity on emergency notification alerts.
Safeguarded Personally Identifiable Information (PII) in compliance with regulations.
Prepared and processed award recommendations and conducted ceremonies according to Army regulations.
Medical Support Assistant
MEDDAC B
Vilseck
08.2021 - 01.2023
Oversaw daily scheduling for more than 30 providers across Army Bavaria footprint.
Collaborated with Army Health Clinics to enhance provider scheduling and patient access.
Upheld patient confidentiality in accordance with HIPAA standards.
Operated various health information systems, including ALTHA and CHCS proficiently.
Provided guidance to patients regarding clinic services, policies, and complaints.
Facilitated customer service interactions to assist patients and staff effectively.
Managed electronic records meticulously, confirming proper identification for each entry.
Streamlined access to care by coordinating schedules and maintaining accurate records.
Travel Consultant
EuroTrip Adventures
Nurnberg
09.2020 - 01.2023
Organized and led 40 trips across 19 European Union countries and neighboring regions.
Coordinated safe transportation for 150 individuals from Germany amid COVID restrictions.
Liaised with hotels, transportation services, and restaurants to meet guest accommodation needs.
Monitored travel restrictions and documentation requirements for 30 countries.
Provided timely trip updates through various social media platforms.
Delivered exceptional customer service to ensure repeat business and positive feedback.
Office Assistant/TRIO Educational Opportunity Center
Elizabethtown Community & Technical College
Elizabethtown
05.2018 - 12.2019
Compiled data for program Annual Performance Report submission to U.S. Department of Education.
Managed administration services and activities, ensuring effective program delivery.
Created and maintained program participant files, updating time-sensitive documentation.
Coordinated with Program Counselors to verify availability and accuracy of program documentation.
Developed welcome and information packets for over 1,000 program participants.
Ensured confidentiality of student information in compliance with FERPA and college policy.
Performed clerical tasks including filing, copying, and organizing departmental supplies.
Scheduled appointments and managed calendars for advisors and directors.
Military Police
377th MP CO, US Army Reserves
Cincinnati
10.2014 - 12.2019
Safeguarded $4 million in army installation assets by enforcing laws and regulations.
Collaborated with command on soldier tasking and emergency response requirements as needed.
Managed organization and maintenance of sensitive information for 300 company soldiers.
Operated, maintained, and repaired vehicles and weapons to ensure operational readiness.
Participated in various military operations, including combat and training exercises.
Education
MBA - Human Resources
Columbia Southern University
Orange Beach, AL
03-2025
BS - Health Services Leadership & Mgmt.
Western Kentucky University
Bowling Green, KY
01.2020
Assoc. in Arts -
Elizabethtown Community And Technical College
Elizabethtown, KY
01.2019
Assoc. in Science -
Elizabethtown Community and Technical College
Elizabethtown, KY
01.2018
Skills
Customer service excellence
Effective communication
Self-direction
Training and mentoring
Regulatory compliance
Conflict resolution
Quality management
Process improvement
Health information systems
Patient care coordination
Health education
Clinical documentation
Medication administration
Certification
Licensed Practical Nurse (68C) William Beaumont Military Medical Center Fort Bliss, TX Practical Nursing Course
Certified Nursing Assistant, Elizabethtown Community and Technical College, Elizabethtown, KY
References
References available upon request.
Timeline
Licensed Practical Nurse
348th Field Hospital, US Army Reserves
08.2023 - Current
Medical Support Assistant
Destiny Management Services
05.2023 - Current
Medical Support Assistant
MEDDAC B
08.2021 - 01.2023
Travel Consultant
EuroTrip Adventures
09.2020 - 01.2023
Human Resource Specialist
HHC 457th CA BN, US Army Reserves
01.2020 - 01.2023
Office Assistant/TRIO Educational Opportunity Center
SERGEANT / AMMUNITIONS CHIEF/ BRIDGE CREW MEMBER at ARMY NATIONAL GUARD/ARMY RESERVESSERGEANT / AMMUNITIONS CHIEF/ BRIDGE CREW MEMBER at ARMY NATIONAL GUARD/ARMY RESERVES