Friendly and efficient worker devoted to maximizing patient satisfaction with exceptional service and support. Knowledgeable regarding direct patient care with strong skills in communication and problem solving.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Harmony senior services
Richmond
09.2024 - Current
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Instructed new employees on proper techniques of performing daily tasks.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Customer Service Associate
Walgreens
Richmond
12.2022 - 09.2024
Greeted customers and identified their needs.
Provided information about products and services available to customers.
Resolved customer complaints in a timely manner while maintaining professional demeanor.
Checked expiration dates on drugs regularly to ensure that they are still safe to use.
Greeted customers upon entering the pharmacy area and provided assistance when needed.
Front End Team Member
Sam's Club
Richmond
01.2021 - 12.2022
Patient Care Technician
Phalla’s premium care
Richmond
09.2021 - 03.2022
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Ensured that all medical equipment was properly maintained and sterilized.