Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Gabrielle Welch

Richmond

Summary

Friendly and efficient worker devoted to maximizing patient satisfaction with exceptional service and support. Knowledgeable regarding direct patient care with strong skills in communication and problem solving.

Overview

4
4
years of professional experience

Work History

Patient Care Technician

Harmony senior services
Richmond
09.2024 - Current
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Instructed new employees on proper techniques of performing daily tasks.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.

Customer Service Associate

Walgreens
Richmond
12.2022 - 09.2024
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Resolved customer complaints in a timely manner while maintaining professional demeanor.
  • Checked expiration dates on drugs regularly to ensure that they are still safe to use.
  • Greeted customers upon entering the pharmacy area and provided assistance when needed.

Front End Team Member

Sam's Club
Richmond
01.2021 - 12.2022

Patient Care Technician

Phalla’s premium care
Richmond
09.2021 - 03.2022
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Ensured that all medical equipment was properly maintained and sterilized.

Education

Certification -

Thelma Bland Watson Pca School
Richmond, VA
08.2023

General Studies

Hermitage High School
Richmond, VA
06.2022

Skills

  • Direct patient care
  • Vital sign monitoring
  • Customer service
  • First Aid
  • Effective communication
  • Staff training
  • Time management
  • Charting and recording
  • Organized

Certifications

  • Patient care technician
  • BLS/ CPR certified
  • certified clinical medical assistant
  • Medication aide

Timeline

Patient Care Technician

Harmony senior services
09.2024 - Current

Customer Service Associate

Walgreens
12.2022 - 09.2024

Patient Care Technician

Phalla’s premium care
09.2021 - 03.2022

Front End Team Member

Sam's Club
01.2021 - 12.2022

Certification -

Thelma Bland Watson Pca School

General Studies

Hermitage High School
Gabrielle Welch