Gaby Edwards
Norfolk
Summary
Young professional with experience working in small businesses as well as corporate franchises. Skills include: managing fast-paced environments, critical decision-making, and customer service to internal as well as external constituents. Other strengths include an optimistic team player attitude and the ability to adapt to diverse work environments.
Overview
4
4
years of professional experience
Work History
Office Receptionist
ODU
09.2022 - Current
- Assist students and the University campus community in finding correct advisor information, as well as campus navigation of locations and resources.
- Assist professional advising staff with office-related tasks and procedural duties.
- Answer phones and provide customer service assistance.
- Balance academic and work schedules.
Restaurant Experience
The Bier Garden
08.2022 - Current
- Serve multiple tables/ sections at once.
- Presents ordered choices promptly and efficiently.
- Respond to additional patron requirements by inquiring about needs and observing the dining process.
- Admirable customer service.
- Formed pure relationships with regular customers.
- Bussed and cleaned tables for the new guests.
Barista
Wall Street Cafe
04.2022 - 08.2022
- Prepared various food and beverage products efficiently for customers.
- Independently opened and closed cafe shop.
- Assisted in running management shifts.
- Trained incoming employees.
Fast Food Worker
Panera Bread
03.2021 - 06.2021
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise quantities, speed, and packaging standards.
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections.
- Cashed out guests to receive and place their orders.
- Worked in fast-paced drive through processing customer orders.
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA05.2026
Skills
- Excellent interpersonal, written, and communication skills
- Basic proficiency in computer and technological skills
- Self-motivated with organization and leadership skills
- Cooperative team player
- Full-service restaurant background
- Work well under pressure
- Utilization of constructive feedback
- Serving expertise
- Hospitality
Timeline
Office Receptionist
ODU
09.2022 - Current
Restaurant Experience
The Bier Garden
08.2022 - Current
Barista
Wall Street Cafe
04.2022 - 08.2022
Fast Food Worker
Panera Bread
03.2021 - 06.2021
Bachelor of Science - Human Services
Old Dominion University
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