Gail Armold
Lynchburg
Summary
Talented Branch Manager successful in managing highly effective teams with focus on account service and retention. Detail-oriented financial professional with over 20 years of industry experience. Persuasive communicator with proactive approach to resolving account and customer service issues.
Overview
14
14
years of professional experience
Work History
Branch Manager
Appalachian Insulation Supply a Cameron Ashley Co.
08.2015 - Current
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing customer deliveries.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Identified opportunities to reduce cost and improve productivity.
- Established warehouse policies, minimums and maximums, safety stock and reorder points for hundreds of stock codes.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Worked with accounting personnel to address cycle count variances.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Minimized staff turnover through appropriate selection, orientation and training.
- Maintained adequate staffing to meet objectives within budget.
- Recruited and hired qualified candidates to fill open positions.
- Familiar with Sage, NxTrend, CRM applications, Microsoft 365 applications
Lead Dispatcher
WolfPak Transport LLC/Appalachian Ins Supply
08.2010 - 12.2024
- Scheduled loads according to priority and available equipment.
- Supervised driver dispatching, route planning and vehicle tracking for over 150 drivers.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Analyzed and reported on GPS tracking reports in effort to create efficiencies regarding conserving fuel, reducing idle time.
- Developed and monitored field efficiencies and innovated new ways to improve operations.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Education
Accounting
Lebanon Valley College
Annville, PASkills
- Branch Operations Management
- Relationship Building
- Process Improvement
- Adaptable to Changing Conditions
References
Available upon request
Timeline
Branch Manager
Appalachian Insulation Supply a Cameron Ashley Co.
08.2015 - Current
Lead Dispatcher
WolfPak Transport LLC/Appalachian Ins Supply
08.2010 - 12.2024
Accounting
Lebanon Valley College
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