Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail, great work ethic, and the ability to comprehend tasks and quickly advance in every role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Princess Anne Ambulatory Surgery Center
07.2025 - Current
Responsible for ordering and maintaining supplies, instruments, and implants for the facility.
Create receipts and request credits for incoming deliveries.
Maintain relationships with other facilities and product representatives to ensure product availability,
Create purchase orders for billing and large orders.
Conducted regular audits to identify discrepancies and improve inventory accuracy.
Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Assisted in migrating inventory management systems.
Coordinate and oversee year end inventory.
Maintain log of Purchase orders
Operational Excellence Specialist
Nike
11.2022 - Current
Manage daily operations.
Analyze stockroom audits and reports.
Create and train inventory processes.
Coach the team on achieving operational and sales goals.
Assisted in developing strategies to increase customer satisfaction levels.
Implemented process improvements to increase efficiency and reduce costs.
Update employee PAR logs, and give annual performance reviews.
Receive and audit incoming shipments and deliveries.
Oversee outgoing online orders and store-to-store transfers.
Generated reports to track performance metrics of team members.
Creating and maintaining organizational standards for the stockroom.
Analyzed key performance indicators to identify effective strategies.
Assist customers with identifying products specific to their needs.
Assist in driving new membership and conducting customer surveys.
Participated in community outreach programs to promote the team's or organization's mission.
Assistant Store Manager
Lidl US
04.2017 - 08.2024
Responsible for 15 to 60 employees. Delegated work to staff, setting priorities, and daily goals.
Assisted in the recruiting process, hiring, and retaining talent.
Develop and execute a store training program for supervisors, external management hires, and new, developing associates.
Track and execute development programs for existing managers, supervisors, and associates.
Prepared staff work schedules and assigned team members to specific duties up to a month in advance.
Analyze, control, and develop store KPIs.
Maintain and perform daily, quarterly, and annual store inventory.
Review and audit incoming store deliveries. Submitting and following up on claims when necessary.
Review sales versus flops to develop revenue and control losses.
Collaborate with several departments and team leads to accomplish new processes and procedures.
Create, execute, and maintain planograms to help increase sales.
I assisted with five store grand openings and was a lead trainer for one.
Assist in customer service and relations.
Ensured compliance with all safety regulations throughout the store premises. Submitting and confirming maintenance requests.
Completed daily and weekly cash and transaction audits.
Participated in volunteering and marking opportunities.
Customer Service/ Assistant General Merchandise Manager
Kroger
06.2013 - 12.2016
Responsible for delegating daily tasks to department employees.
Organized team meetings, trainings, and provided feedback on performance.
Developed and implemented effective strategies to reduce costs while maintaining quality standards.
Supported various departments during times of need.
Performed administrative tasks such as data entry, filing documents, and updating customer records.
Interviewed, hired, and trained new employees.
Assign daily tasks to associates.
Verify incoming orders.
Operate power machinery.
Order products through Computer-Assisted Ordering (CAO).
Build and merchandise product displays.
Create weekly employee schedules.
Audit, correct, and maintain the department's inventory.
Music Department Student Worker
Old Dominion University
08.2015 - 12.2015
Run live sound for the Chandler Recital Hall.
Record live performances onto Pro Tools.
Operate the light board.
Edit recorded performances in Pro Tools.
Record studio sessions.
Schedule talents to record.
Assisted in setting up the recording studio on campus.
Education
BS - Interdisciplinary Studies, Business, Music Production
Old Dominion University
Norfolk, VA
12.2015
Skills
Microsoft Suite
Process improvement
Inventory management
Business management
Customer service
Employee scheduling
Visual merchandising
Safety compliance
KPI tracking
Collaboration and communication skills
Staff recruitment
Team training
Data entry
Conflict resolution
Order fulfillment
Mac OS/Windows OS
Certification
ServSafe
CPR
Timeline
Inventory Specialist
Princess Anne Ambulatory Surgery Center
07.2025 - Current
Operational Excellence Specialist
Nike
11.2022 - Current
Assistant Store Manager
Lidl US
04.2017 - 08.2024
Music Department Student Worker
Old Dominion University
08.2015 - 12.2015
Customer Service/ Assistant General Merchandise Manager
Kroger
06.2013 - 12.2016
BS - Interdisciplinary Studies, Business, Music Production
Certified Sterile Processing Technician at Princess Anne Ambulatory Surgery CenterCertified Sterile Processing Technician at Princess Anne Ambulatory Surgery Center
Dental Assistant at Northern Maine Oral &facial Surgery , P.A NMOFS Ambulatory Surgery CenterDental Assistant at Northern Maine Oral &facial Surgery , P.A NMOFS Ambulatory Surgery Center