Gavin Lazenby
Orange
Summary
Detail-Oriented motivated professional with a strong background in Team Leadership, store operations, Store Management and customer service. Known for effective team leadership and employee training. Ready to leverage expertise to improve operational efficiency and drive business success in a growing retail company.
Overview
8
8
years of professional experience
Work History
Store Co-Manager
Hobby Lobby
Fredericksburg, VA
08.2025 - 02.2026
- Assisted in daily store operations, ensuring adherence to safety protocols and company policies.
- Assisted the store Manager with verifying the weekly/daily work schedule to ensure proper coverage to support customer flow and business needs.
- Managed the truck unload process to ensure business expectations and/or goals were actively met.
- Managed inventory levels, conducting regular stock checks and maintaining organized product displays.
- Supported team members in training on customer service best practices and operational procedures.
- Coordinated merchandising efforts to enhance product visibility and drive customer engagement.
Operations Manager
At Home Decor Superstore
Fredericksburg, VA
06.2024 - 08.2025
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Coordinated cross-departmental communication to improve operational efficiency and team collaboration.
- Developed and implemented training programs for staff to ensure adherence to company policies and procedures.
- Analyzed workflow processes to identify bottlenecks and recommend actionable improvements.
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Store Manager
At Home Decor Superstore
Fredericksburg, VA
12.2022 - 07.2024
- Managed daily operations, ensuring efficient store functionality and optimal customer service.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented policy/procedures on front end to drive positive results in our loyalty/Rewards program.
- Developed promotional displays to increase product visibility and drive sales performance.
- Assisted the Store director in ensuring goals and company expectation were actively met and verification of work schedule to ensure there were no gaps in coverage.
- I overseen the Freight and the Front end to ensure company standards and goals were actively achieved.
Inventory Control Manager
At Home Decor Superstore
Fredericksburg, VA
01.2021 - 11.2022
- Led a team of about 10 Associates, unloading, processing and Merchandising inbound Freight.
- Trained staff on best practices for inventory handling, improving overall team performance and accuracy.
- Managed the flow of incoming merchandise to ensure any possible overstock issues were dealt with in a timely manner and ensured proper display of merchandise to best support the customers.
Store Operations Supervisor
At Home Decor Superstore
Fredericksburg, VA
11.2020 - 01.2021
- Streamlined store operations to enhance customer experience and improve workflow efficiency.
- Assisted the Inventory control Manager in running the freight team and ensuring all goals and company expectations were actively met across the board.
- assisted in seasonal dept to ensure we always stayed ahead of incoming seasons.
- assisted the Inventory Control Manager in driving a successful freight team.
General Service Technician
Meineke Auto Care Center
Garrisonville, Va
05.2018 - 07.2020
- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring vehicle safety and reliability.
- Collaborated with team members to streamline service processes, enhancing workflow efficiency.
- Mentored junior technicians on best practices for repairs and customer service techniques.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VASkills
- Store operations
- Health and safety compliance
- Staff leadership
- Recruitment and hiring
- Employee scheduling
- Store maintenance
- Merchandise planning
- Business development
- Stock control
- Customer service
- Problem-solving
- Multitasking and organization
- Team leadership
- Team motivation
- Store opening and closing
- Employee training
- Outstanding communication skills
Timeline
Store Co-Manager
Hobby Lobby
08.2025 - 02.2026
Operations Manager
At Home Decor Superstore
06.2024 - 08.2025
Store Manager
At Home Decor Superstore
12.2022 - 07.2024
Inventory Control Manager
At Home Decor Superstore
01.2021 - 11.2022
Store Operations Supervisor
At Home Decor Superstore
11.2020 - 01.2021
General Service Technician
Meineke Auto Care Center
05.2018 - 07.2020
High School Diploma -
Spotsylvania High School