Gavin Whatley
Blacksburg
Summary
Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance customer experiences through exceptional assistance. Recognized for reliability and teamwork, while training new staff to uphold high standards of service excellence. Committed to fostering positive relationships and ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Food Lion Grocery
02.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas, enhancing customer experience.
- Assisted customers with product inquiries, providing exceptional service and support.
- Handled cash management responsibilities, ensuring secure and accurate cash drawer operations.
- Trained new staff on register operations and customer service protocols, fostering teamwork.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Team Member
McDonalds Restaurant Group
06.2023 - 02.2024
- Assisted in daily operations by following established safety protocols and procedures.
- Collaborated with team members to maintain organized workstations and efficient workflow.
- Supported inventory management tasks, including stock replenishment and organization.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Hickory High School
Chesapeake06-2025
Skills
- Customer service excellence
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Staff training
Timeline
Team Member
McDonalds Restaurant Group
06.2023 - 02.2024
Cashier
Food Lion Grocery
02.2023 - Current
High School Diploma -
Hickory High School
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