Skilled facilitator with a strong work ethic and proven expertise in guiding individuals and teams in achieving their goals. Known for fostering a positive environment with great performance results consistently. Known for being a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in all fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Facilitator
Volvo Trucks
05.2022 - Current
Oversaw 25 - 100 employees on an average day, managing the flow from one department to another
Install various parts and accessories in the building of Volvo Trucks, as well as instruct others how to perform installations and troubleshoot issues that may arise
Multi-tasking various projects while concentrating on overall production and quota (70-100 trucks built daily)
Lead daily department meetings to include outlining the days assigned tasks, address any employee concerns, go over production, discuss any areas for improvement, encourage communication and teamwork for a successful shift
Encourage active participation in discussion groups ensuring each participant’s viewpoints are considered. Go over ideas and suggestions to aid the team in reaching a common conclusion
Practice conflict resolution amongst coworkers and addressing employee complaints
Create step-by-step training guides for various positions and updates procedural manuals as needed
Create and maintain repair log spreadsheets and ensure actions were completed
Identify areas in need of improvement and implement solutions
Promote continuous learning and ongoing training within the facility by encouraging enrollment in advanced training classes and maintaining an employee log of completed programs and certificates
Ensure facility conditions comply with OSHA, essentially guaranteeing a safe working environment for employees
Package Handler
United Parcel Services, UPS
01.2011 - 01.2022
Responsible for efficiently sorting, scanning, loading and unloading packages according to their designated delivery destinations,
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Strongly maintained working within tight deadlines and a fast-paced environment.
Assembled, sealed, and loaded packages into correct trucks.
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Followed verbal and written instructions to properly move and ship products.
Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Verified quantity and description of materials received by checking merchandise against packing list.
Verified documentation and condition of freight to assure quality standards were achieved.
Provided training support for new hires, sharing knowledge of best practices in package handling and warehouse procedures.
Education
High School Diploma -
Gar-Field Senior High School
Woodbridge, VA
06-2012
Skills
Leadership
Time management
Conflict resolution
Attention to detail
Problem solving
Timeline
Facilitator
Volvo Trucks
05.2022 - Current
Package Handler
United Parcel Services, UPS
01.2011 - 01.2022
High School Diploma -
Gar-Field Senior High School
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