Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geniyah Werts

Portsmouth,VA

Summary

Dynamic and goal-oriented professional with extensive experience in customer service at Citi Trends and Food Lion. Developed skills in fast-paced retail environments, ready to transition into a new field. Diligent and dependable with excellent organizational strengths and superior work ethic. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in a dynamic and collaborative setting. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

4
4
years of professional experience

Work History

Sales Associate

Citi Trends
04.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.

Personal Nanny

Mo Knight
01.2022 - 09.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped children complete homework assignments and school projects.
  • Monitored children's play activities to verify safety.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.

Cashier

Food Lion
08.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels; and took care to check bills for fraud.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Applied Science -

Tidewater Community College
Norfolk, VA
03-2026

High School Diploma -

Western Branch High School
Chesapeake, VA
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Friendly and outgoing
  • Goal oriented

Timeline

Sales Associate

Citi Trends
04.2024 - 03.2025

Personal Nanny

Mo Knight
01.2022 - 09.2023

Cashier

Food Lion
08.2021 - 12.2021

Associate of Applied Science -

Tidewater Community College

High School Diploma -

Western Branch High School
Geniyah Werts