George Rader
Charlottesville,VA
Summary
Offering strong commitment to customer satisfaction and ability to quickly adapt and learn in new environments. Brings solid foundation in customer service principles and effective communication skills. Ready to use and develop problem-solving and interpersonal skills in Guest Services role.
Overview
3
3
years of professional experience
Work History
Outside Service Representative
Boars Head Resort
05.2022 - 08.2025
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Coordinated outdoor activities and events, ensuring seamless execution and guest engagement.
- Maintained cleanliness and organization of outdoor facilities for optimal guest experience.
- Collaborated with team members to streamline processes and improve service efficiency.
- Monitored inventory levels of outdoor equipment, contributing to resource management efforts.
- Trained in Forbes luxury hospitality service standards, delivering high-touch guest experiences through professional communication, attention to detail, and exceptional customer care.
Intramural Sports Referee
Virginia Tech Intramural Sports
09.2024 - 02.2025
- Officiated competitive games, ensuring fair play and adherence to established rules.
- Enforced safety protocols, maintaining a secure environment for participants and spectators.
- Communicated effectively with players to resolve conflicts and clarify game regulations.
- Enhanced team communication by implementing clear and concise refereeing signals during games.
- Acted as a liaison between players, coaches, and administrators to address concerns or suggestions related to intramural sports programs.
Education
BBA - Management Consulting And Analyics
Virginia Polytechnic Institute And State University
Blacksburg, VA05-2028
Skills
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Multitasking and organization
- Decision-making
- Customer relations
Timeline
Intramural Sports Referee
Virginia Tech Intramural Sports
09.2024 - 02.2025
Outside Service Representative
Boars Head Resort
05.2022 - 08.2025
BBA - Management Consulting And Analyics
Virginia Polytechnic Institute And State University