Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

German Maldonado Canales

Woodbridge

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

McDonald's
06.2023 - Current
  • Responded to customer requests for menu items.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Woodbridge Senior High School
Woodbridge, VA
07-2024

Skills

  • Order coordination
  • POS system operation
  • Cash handling
  • Adaptability and flexibility
  • Customer service
  • Customer complaint resolution
  • Payment collection
  • Customer satisfaction
  • Conflict resolution
  • Multitasking and organization
  • Positive and professional

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

McDonald's
06.2023 - Current

Woodbridge Senior High School

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German Maldonado Canales