Gerrod Glauner
Haymarket
Summary
Dynamic Results-driven IT and Cyber Operations Leader with22+ years of experience. Expertise in leading high-profile government programs, driving IT modernization, and managing multi-million-dollar budgets. Proven ability to deliver strategic solutions, streamline processes, and foster collaboration across interagency teams. Skilled in program and project management, cloud modernization, cybersecurity, and team development, with a strong reputation for exceptional leadership abilities, innovative thinking, and operational impact. IAM Level III certified with Top Secret/SCI clearance w/ Poly.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Intel Chief Information Officer
Coast Guard
12.2023 - 12.2024
- Directed a $30M+ portfolio as the Chief Architect for intelligence cloud and data business systems, aligning technical solutions with Coast Guard (CG-2) and Director of National Intelligence (DNI) requirements
- Developed and executed the CG Intel technical roadmap, driving innovation and improving mission execution across programs
- Spearheaded the Coast Guard’s first Data as a Service (DaaS) and Data Governance platform, establishing repeatable data ingestion processes to enhance operational efficiency
- Streamlined the Intel Badging Server effort, aligning stakeholders and accelerating project completion by67%
- Secured $15M in funding to enhance data capabilities, delivering critical data services and tools in real time to end users and reducing prototype timelines from years to months
- Championed organizational improvements, accelerating geospatial information system (GIS) modernization by9 months
- Unified cyber and intelligence teams to enable real-time data sharing, meeting national priorities and strengthening partnerships
Chief Data Officer
Coast Guard
06.2022 - 03.2024
- Empowered teams through tailored mentoring, strategic project oversight, and decision delegation, achieving record-breaking capability delivery
- Represented CG technology initiatives at the national level, advancing CG and intelligence strategies through innovation and collaboration
Chief Technology Officer
Coast Guard
06.2022 - 03.2023
- Conceptualized and implemented the CTO role, providing technical leadership for the $30M Coast Guard Intelligence (CGI) portfolio
- Designed scalable cloud-based data solutions aligned with Intelligence Community (IC) priorities, enhancing operational data delivery by6 months
- Recovered $9M in mission-critical IT resources following a contract crisis by leveraging interagency partnerships
- Enhanced IT delivery effectiveness by resolving organizational friction between program and product line teams
- Established the Coast Guard's technical roadmap for intelligence transformation, focusing on Maritime Domain Awareness and vessel screening analysis
- Mentored junior officers and civilian staff, fostering career development and professional growth within CG-2 and broader CG intelligence initiatives
- Re-prioritized IT investments to support “Project Minerva” NextGen Command & Control architecture and other transformational priorities
- Modeled professional excellence and ethical leadership, earning recognition for technical, strategic, and tactical acumen
- Lead acquisition, development, and integration of IT systems supporting intelligence operations, ensuring alignment with mission-critical goals
- Serve as Authorizing Official for classified IT systems, managing risk and compliance with federal security standards
- Directed a multidisciplinary team of military, civilian, and contractor personnel, setting performance objectives and fostering a culture of innovation
- Collaborate with IC and DoD agencies to enhance interoperability and information sharing across national security systems
- Oversaw intelligence IT program development, addressing capability gaps and implementing new technologies for operational excellence
- Developed CONOPS and policies to guide IT system evaluation and integration across operational environments
Chief Joint Fires Element / Cyber Battle Captain (CBC)
Coast Guard
06.2020 - 06.2022
- Led a20-person joint team responsible for the synchronization and execution of global Offensive Cyber Operations
- Coordinated technical and operational de-confliction, targeting development and validation, and transitioned cyber plans to operations, ensuring alignment with joint fires and national guidance
- Served as Cyber Battle Captain (CBC), acting as the direct representative for CDRUSCYBERCOM (4-star) and leading daily Joint Operations Center (JOC) activities with a150+ Joint Service team
- Executed Global Cyber Forces Command and Control;
- Coast GuardDetachment Executive Officer for25 members responsible for all admin processing and cross coordination for team members at major Combatant Command
IT Program Manager
U.S. Coast Guard
06.2016 - 06.2020
- Managed critical systems, including the Maritime Awareness Global Network (MAGNet), Ship Arrival Notification System (SANS), and Maritime Analytic Support System (MASS), ensuring continuity and operational effectiveness
- Supervised a team of4 personnel and oversaw a $10M budget
- Achieved $1M in contractor cost savings by reworking intelligence systems and reducing administrative documentation timelines by14 months
- Led IT modernization efforts, advancing cloud-based solutions by three years despite a $2M funding reduction
- Managed a $10M budget and coordinated with DHS, DoD, and private sector partners for cloud migration initiatives
- Redirected $2.2M in funds, securing an additional $2.5M for multi-domain cloud solutions within a three-day window
- Accelerated contract actions by15 months, saving $75K in training costs
- Mentored65 Coast Guard members, securing advanced IT training and achieving excellence in cyber readiness inspections
- Served as PM for Major Coast Guard Intel Systems MAGNet, SANS, and MASS systems, while leading cybersecurity oversight and accreditation for14 sites
- Managed6 personnel, a $10M budget, and $50B in data management systems
- Identified cost overruns, saving $1.9M annually and increasing staffing to meet mission demands
- Directed rapid cybersecurity vulnerability resolution, ensuring compliance and readiness
- Advocated for personnel recognition and implemented flexible telework policies to maintain high morale and mission success
DHS Enterprise Operations Supervisor
Department of Homeland Security
06.2014 - 06.2016
- Led a60-member team managing24/7 IT infrastructure for230,000+ users across DHS components and HQ
- Responsible to DHS Secretary for Daily IT requirements and DHS readiness
- Directed operational response to IT outages, resolving280+ critical incidents following ITIL practices
- Spearheaded Single Sign-On integration and restored195+ mission-critical systems within6 months
- Enhanced operational response by revising SOPs and implementing remote access solutions for emergencies
- Collaborated with CIOs and senior leaders to align IT capabilities, earning recognition for leadership
Operations Officer
USCG
06.2012 - 06.2014
- Led operations for a 378-foot ship across diverse missions, including counter-drug (CD), search and rescue (SAR), and defense operations, managing 64 personnel across four divisions.
- Directed all cutter movements as Navigator and Tactical Action Officer (TAO), ensuring safe navigation and weapons deployment.
- Supervised 147 days underway, completing 13 port calls, 31 fisheries boardings, and six interagency aviation sessions, qualifying five pilots and recertifying nine.
- Achieved $60K in cost savings through optimized resource planning, refurbishing the ship's gym, and implementing fuel efficiency strategies.
- Coordinated high-stakes interdictions, seizing 846 lbs of marijuana and apprehending five smugglers through multi-agency operations.
- Led the cutter to successful Aviation Certification and Standardization inspections, enhancing shipboard aviation readiness.
- Automated the Watch Quarter Station Bill process, reducing preparation time by 90%, a solution adopted fleet-wide.
- Fostered team development, qualifying eight new Deck Watch Officers (DWO) and advancing bridge/CIC team proficiency.
IT Project Manager and Acquisition Specialists
USCG Operations Systems Center
12.2008 - 06.2012
- Directed $10M+ projects for safety and law enforcement systems, leading 45+ contractor staff.
- Handled responsibilities of Contracting Officers Technical Representative for a $290M contract.
- Upgraded MISLE software for a 40% performance improvement, earning a 96% DHS security review rating.
- Developed an automated invoice tracking tool, saving $250K annually.
- Delivered international training and documentation, enhancing maritime security coordination.
- Managed $2.5M LRIT project, integrating 800+ vessels and improving maritime domain awareness.
- Represented the U.S. at the International Maritime Organization as a technical SME, bolstering international collaboration
Commanding Officer
USCG
06.2005 - 06.2007
- Commanded operations, navigation, and security for an $85K annual budget vessel with a $225K equipment inventory and a crew of 10.
- Coordinated a 6,050 NM, 45-day multinational transit, including the Panama Canal, ensuring mission success despite weather challenges.
- Directed 18 high-value asset escorts, search and rescue cases, and interagency counter-drug operations, maintaining 100% mission readiness.
- Spearheaded crew training, qualifying members in law enforcement tactics, firearms, and emergency procedures, enhancing operational safety.
- Achieved no major discrepancies during Ready For Operations and Sea Inspection assessments.
- Authored critical unit policies, streamlining processes and ensuring clarity in command goals and expectations.
- Strengthened morale through mentorship, career counseling, and team-building initiatives, resulting in increased crew advancement opportunities.
- Secured $30K in additional funding for operational enhancements, including fire-fighting system upgrades across the district fleet.
Deck Watch Officer
USCG
05.2003 - 06.2005
- Directed ship safety, security, and navigation for a 175-person crew during a six-month Middle East deployment.
- Managed a $60K law enforcement budget, qualifying 11 Boarding Team Members (BTM) and two Boarding Officers (BO).
- Planned and conducted 19 boardings, including a high-risk interdiction of Somali pirates, showcasing expertise in maritime security operations.
- Developed a web-based training tracker, saving significant time for supervisors and enhancing crew readiness.
- Led Force Protection (FP) efforts during Middle Eastern port calls, ensuring crew and ship safety.
- Coordinated five shipboard training teams, achieving 98% of objectives and contributing to the ship’s receipt of the Battle 'E' award.
- Circumnavigated the globe and trained the Jordanian and Indian Navies in Law Enforcement at sea protocols.
Education
Master of Science - Information Technology
University of Maryland
College Park, MD01.2008
Bachelor of Science - Management
United States Coast Guard Academy
New London, CT01.2003
Skills
- Intelligence IT Systems & C4ISR Architecture
- Information Assurance & Cybersecurity (IAM Level III Certified)
- Requirements Development & Program Oversight
- Liaison with IC, DoD, DHS, and National Agencies
- Strategic Planning & Policy Development
- Team Leadership & Workforce Development
- Data analysis
- IT governance
- Infrastructure management
- Data security
- Cybersecurity management
- Best practices implementation
- Software development
- Disaster recovery
- Information security
- Budget administration
- System design
- IT architecture
- IT service management
- Innovation leadership
- Information risk management
- Strategic planning
- Performance improvement
- Network administration
- Cost savings
- Business intelligence
- SDLC management
- Problem-solving
- Adaptable and flexible
- Leadership and people development
- Operations management
Certification
- Certified Information Systems Security Management (CISSM) – [20xx certifying body get done]
- ITIL Foundation Certification
Accomplishments
- Developed vision and strategy to streamline processes, reducing training time and delivering timely products for morning briefs
- Rapidly assessed critical resources, identified mitigations, and drove Standard Operating Procedures to ensure productivity and role redundancy.
- Led the team through a global cyber event with exceptional results, refining mission processes from45 to15 days and delivering50+ packages, tripling output from the previous fiscal year.
Leadership and Team Development
- Actively sought recognition for subordinates and mentored team members to ensure work-life balance.
- Managed team fatigue during high operational tempo by rotating key leaders and directing procedures to support rapid operations.
- Directed20+ agencies, multiple teams, and DoD services through critical global cyber events, ensuring clear communication and reducing knowledge gaps.
- Led50+ Inter-Agency (IA) briefings to meet White House operational objectives and guidance, fostering strong IA relationships.
Timeline
Intel Chief Information Officer
Coast Guard
12.2023 - 12.2024
Chief Data Officer
Coast Guard
06.2022 - 03.2024
Chief Technology Officer
Coast Guard
06.2022 - 03.2023
Chief Joint Fires Element / Cyber Battle Captain (CBC)
Coast Guard
06.2020 - 06.2022
IT Program Manager
U.S. Coast Guard
06.2016 - 06.2020
DHS Enterprise Operations Supervisor
Department of Homeland Security
06.2014 - 06.2016
Operations Officer
USCG
06.2012 - 06.2014
IT Project Manager and Acquisition Specialists
USCG Operations Systems Center
12.2008 - 06.2012
Commanding Officer
USCG
06.2005 - 06.2007
Deck Watch Officer
USCG
05.2003 - 06.2005
Master of Science - Information Technology
University of Maryland
Bachelor of Science - Management
United States Coast Guard Academy
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