GIAVANIE SCOTT

• Serve as a key operational and administrative coordinator for a 23-clinic urgent care network, ensuring seamless communication, workflow alignment, and daily operational readiness for regional leadership.

• Lead scheduling, workforce planning, and systemize coverage management for 170+ providers, forecasting staffing needs, mitigating gaps, and ensuring uninterrupted clinical operations.

• Track and maintain compliance, credentialing status, licensure timelines, mandatory trainings, and provider documentation to support audit readiness and regulatory standards.

• Monitor bonus eligibility, financial indicators, productivity metrics, and other compensation inputs to support leadership reporting and payroll accuracy.

• Assist with payroll processes including hours verification, bonus validation, schedule reconciliation, and coordination with finance and HR.

• Prepare operational reports, staffing summaries, performance analyses, and decision-support materials for regional management.

• Oversee and update internal administrative tracking systems, ensuring real-time accuracy for staffing decisions and operational forecasting.

• Coordinate leadership meetings, prepare agendas and materials, track action items, and ensure effective follow-through.

• Evaluate workflows across 23 clinics, identify gaps, and implement operational improvements to enhance efficiency and multi-site coordination.

• Provide administrative and coordination support to senior leadership, ensuring unit activities align with operational priorities, readiness requirements, and executive guidance.
• Manage and synchronize personnel schedules, duty assignments, and staffing coverage, proactively resolving conflicts and adjusting priorities to support mission continuity.
• Prepare operational documentation, performance summaries, training status reports, and readiness materials for leadership review and executive decision-making.
• Support onboarding, mentorship, and professional development of personnel by coordinating training requirements, tracking completion, and ensuring compliance with Air Force policies and professional standards.
• Maintain accurate administrative records, training databases, compliance files, and official documentation, supporting inspections, audits, and readiness evaluations.
• Assist senior leadership with operational planning, coordination of unit activities, and execution of mission-support functions, ensuring timely communication and follow-through.
• Support readiness exercises, administrative operations, and cross-functional coordination, contributing to a professional, well-organized, and inspection-ready environme

• Supported the U.S. Marshals Service (USMS) and Drug Enforcement Administration (DEA) across multiple divisions, delivering operational, hiring, and administrative support for nationwide mission requirements.

• Coordinated end-to-end hiring pipelines for multiple USMS divisions, including applicant screening, interview scheduling, onboarding documentation, and communication with senior hiring officials.

• Led cross-functional operational projects requiring stakeholder coordination, problem-solving, workflow optimization, and support to Chiefs and Program Management Offices (PMOs).

• Served as a liaison between program managers, hiring managers, division leadership, federal stakeholders, and applicants to streamline communication and ensure timely completion of action items.

• Assisted the Program Manager by coordinating Contracting Officer’s Representative (COR)–requested interviews, gathering candidate context, and preparing administrative materials needed to support COR-related hiring processes.

• Managed SharePoint sites, controlled versioned documentation, and maintained audit-ready files to support compliance, program oversight, and data integrity requirements.

• Oversaw travel coordination, procurement requests, task order support activities, budget tracking, and expense reconciliation for federal program leadership.

• Supported partners and senior attorneys by coordinating case workflows, managing administrative operations, and preparing professional correspondence and legal documents.

• Notarized legal documents, filed and organized records, and ensured timely processing of case materials in accordance with firm procedures and deadlines.

• Acted as an office manager by coordinating calendars, managing office supplies, assisting with front-office operations, and ensuring daily workflow continuity for attorneys and staff.

• Scheduled and set up meetings, sat in on attorney-client discussions, took notes, prepared supporting materials, and tracked action items to ensure follow-through.

• Coordinated client communications, document requests, intake updates, and follow-up actions to support case progression and maintain smooth client service.

• Improved operational efficiency by organizing filing systems, standardizing document processes, and enhancing record-tracking methods.

• Served as the front desk and primary administrative point of contact for residents, families, staff, and visitors, managing high-volume communication and service requests.

• Coordinated front-office operations including phones, appointment scheduling, visitor check-ins, mail distribution, and daily administrative support for facility leadership.

• Managed resident onboarding and transitions by preparing records, processing intake documentation, updating files, and coordinating with nursing and operations teams.

• Led COVID-19 screening procedures, compliance tracking, and health documentation to meet state, federal, and organizational requirements.

• Oversaw incident reports, resident updates, and service documentation to maintain accurate records supporting administrative and clinical decision-making.

• Coordinated with maintenance, housekeeping, vendors, and service providers to resolve facility needs, submit work orders, and maintain a safe and well-supported environment.

• Provided administrative and program support to senior leadership, managing calendars, coordinating meetings, and ensuring timely completion of daily operational tasks.

• Maintained organized and compliance-ready documentation by updating records, processing administrative forms, and managing secure file systems in accordance with federal standards.

• Coordinated travel arrangements, prepared itineraries, and processed expense documentation to support project planning and leadership activities.

• Assisted with onboarding and personnel support tasks, including preparing paperwork, verifying credentials, and ensuring proper documentation for incoming staff.

• Supported security requirements by validating visitor identities, managing access logs, and coordinating entry in accordance with federal facility protocols.

• Monitored taskers, tracked deadlines, drafted administrative updates, and facilitated communication between leadership, staff, and external partners to support program operations.