Gigi Ziboukh
Haymarket
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Membership Manager
Onelife Fitness
Manassas, VA
03.2026 - Current
- Managed the full member lifecycle, including lead generation, onboarding, retention efforts, and relationship management to increase long term membership engagement.
- Monitored club performance metrics, membership goals, and sales reporting while implementing strategies to improve results.
- Coordinated outreach initiatives, community engagement efforts, and promotional campaigns to increase club visibility and membership acquisition.
- Analyzed membership trends and feedback to inform program adjustments and improvements.
Sales Lead Manager
SOMA Intimate Apparel
Woodbridge, VA
10.2025 - 03.2026
- Supervised daily store operations and supported team execution to create an organized, efficient, and customer focused environment.
- Managed store presentation and merchandising standards to maintain a visually appealing and brand aligned sales floor.
- Oversaw inventory processes, shipment organization, replenishment, and stockroom management.
- Supported hiring, onboarding, and training initiatives to strengthen team performance and engagement.
Sales Manager
Nordstrom
Tysons Corner, VA
06.2021 - 08.2023
- Led weekly sales meetings to review performance metrics and strategize future initiatives.
- Maintained an organized and visually appealing styling area, contributing to the high-end aesthetic and service expectations of Nordstrom clientele.
- Implemented CRM tools for tracking sales activities, improving workflow efficiency.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Education
Criminal Justice & Psychology
Virginia Commonwealth University
Richmond, VA08-2025
Skills
- Microsoft Excel
- CRM software proficiency
- Marketing campaigns
- Sales strategy development
- Customer retention
- Training & development
- Performance management
- Process improvement
- Account management
- Leadership and team building
- Operations management
Certification
- Certified Pool Operator April 2026 to April 2031
- CPR Certification March 2026 to March 2028
Languages
Arabic
French
Timeline
Membership Manager
Onelife Fitness
03.2026 - Current
Sales Lead Manager
SOMA Intimate Apparel
10.2025 - 03.2026
Sales Manager
Nordstrom
06.2021 - 08.2023
Criminal Justice & Psychology
Virginia Commonwealth University