Gina Bacon
Alexandria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals, deliver top-notch client services, and maintain reliable performance.
Overview
5
5
years of professional experience
Work History
Hair Salon Assistant
Ombre Salon
04.2024 - 07.2024
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Certified Tanning Consultant
Palm Beach Tan
01.2021 - 03.2024
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
- Educated clients on health and safety of tanning facilities and procedures.
- Exceeded monthly tanning product and membership sale quotas.
Registered Behavior Technician
Life We Deserve
05.2022 - 11.2022
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Store Manager
Palm Beach Tan
06.2021 - 12.2021
- Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products and services.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Babysitter
Stephanie Yanta
06.2020 - 08.2020
- Communicated positively with children and guardians.
- Created and implemented diverse educational strategies to boost development.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Provided developmentally appropriate activities for children.
- Assisted with light housekeeping duties.
Host
Westwood Country Club
10.2019 - 03.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Education
West Virginia University
Morgantown, WVAssociate of Arts - Cosmetology
Aveda Arts & Sciences Institute
Arlington, VA03-2024
James Madison High School
06.2020
Skills
- Excellent customer service
- Verbal and Written Communication
- Appointment scheduling
- Professional appearance
- Up-selling products
- Styling tool proficiency
- Salon maintenance skills
- Time Management
- Problem-Solving
- Work Planning and Prioritization
- Complaint Resolution
Timeline
Hair Salon Assistant
Ombre Salon
04.2024 - 07.2024
Registered Behavior Technician
Life We Deserve
05.2022 - 11.2022
Store Manager
Palm Beach Tan
06.2021 - 12.2021
Certified Tanning Consultant
Palm Beach Tan
01.2021 - 03.2024
Babysitter
Stephanie Yanta
06.2020 - 08.2020
Host
Westwood Country Club
10.2019 - 03.2020
James Madison High School
West Virginia University
Associate of Arts - Cosmetology
Aveda Arts & Sciences Institute
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