Gisell Guevara Ochoa
Chantilly
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Milestone Technology
Meta
Sterling
03.2026 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
Grocery Store Associate
Whole Foods Market Inc
Springfield
11.2025 - 03.2026
- Assisted customers with product selection and inquiries.
- Stocked shelves and organized product displays for visibility.
- Completed special orders for customers when requested.
- Checked expiration dates on products to guarantee freshness.
Shipping Supervisor
Near Communications
Sykesville
07.2022 - 08.2025
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted in developing strategies for improving efficiency within the shipping department.
- Coordinated with carriers to schedule pick-up and delivery times for shipments.
- Inspected equipment for wear, specifications adherence and issues.
- Provided training to new employees on proper operation of packing equipment and safety protocols.
- Efficiently managed inventory by inputting equipment information into the system, organizing, and individually packing over 200 parts for shipment in a single week.
- Forklift certified with experience in safe and efficient warehouse operations.
Education
High School Diploma -
Woodlawn High School
Baltimore, MD06-2024
Skills
- Customer service
- Time management
- Staff supervision
- Phone and email etiquette
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Milestone Technology
Meta
03.2026 - Current
Grocery Store Associate
Whole Foods Market Inc
11.2025 - 03.2026
Shipping Supervisor
Near Communications
07.2022 - 08.2025
High School Diploma -
Woodlawn High School