Gissel Brito-Sanchez
Hampton
Summary
Dynamic insurance agent with GEICO, adept at building strong client relationships and achieving sales targets through effective communication and cross-selling. Proven track record in customer service excellence and compliance. Experienced in maximizing productivity as an outbound warehouse associate at Amazon, showcasing teamwork and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Insurance Agent
GEICO, Government Employees Insurance
03.2024 - 09.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Outbound Warehouse Associate
Amazon
07.2022 - 12.2022
- Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Balanced loads and secured items for safe and damage-free transport to destinations.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
Education
Bachelor of Science - Information Technology
Regent University
Virginia Beach, VA05-2027
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
GEICO, Government Employees Insurance
03.2024 - 09.2024
Outbound Warehouse Associate
Amazon
07.2022 - 12.2022
Bachelor of Science - Information Technology
Regent University
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