Giulia Malaguti
Tradate
Overview
5
5
years of professional experience
Work History
Bar Waiter
Maison Joujou
06.2019 - 10.2020
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Sales Assistant
Scarpe&Scarpe
12.2020 - 07.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Export Sales Executive
Logica Extrusions S.r.l.
08.2022 - Current
- Maintaining and developing relationships with existing customers, providing assistance and support for their needs.
- Searching for and contact potential customers to expand the company's client portfolio.
- Preparing commercial proposals, customizing them based on the customers' needs.
- Participating in negotiations to define sales terms, prices, and contract conditions.
Education
High School Diploma -
Liceo Linguistico "Marie Curie"
Tradate, Italy06.2019
Skills
- Strong negotiation skills
- Team Leadership Qualities
- International trade knowledge
- Lead generation techniques
- Cross-cultural understanding
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Team Collaboration
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Export Sales Executive
Logica Extrusions S.r.l.
08.2022 - Current
Sales Assistant
Scarpe&Scarpe
12.2020 - 07.2022
Bar Waiter
Maison Joujou
06.2019 - 10.2020
High School Diploma -
Liceo Linguistico "Marie Curie"