Summary
Overview
Work History
Skills
Timeline
Generic

Glenn Dean

Bracey

Summary

Reliable and dedicated Parts Manager with a very strong work ethic and a deep desire to grow within a company. With 40+ year’s experience and knowledge of the inner workings of a heavy equipment dealership, by advancing from warehouse and parts counter positions, to department leader. Proven ability to manage inventory, streamline warehouse processes, and provide exceptional customer service. Skilled in motivating and training staff to meet and exceed sales goals. Manage multiple demands in a fast-paced environment by effective use of time. Maintain and organize a safe and inviting work environment with diligent attention to details.

Overview

41
41
years of professional experience

Work History

Parts Counter Sales Person

Bullock Brothers Equipment
11.2023 - 08.2025
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Met customer needs by looking up stock numbers and prices for various parts.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Managed returns and exchanges effectively, resolving customer issues promptly and professionally.

Parts Department Manager

All Roads Equipment ( Formerly Rish Equipment 2003-2021, Mitchell Dist. 1984-2003 )
08.1984 - 10.2023
  • Filled orders professionally, preparing shipments and distributing items quickly to maximize customer satisfaction.
  • Obtained high-quality replacement parts by sourcing suppliers and maintaining lucrative relationships.
  • Kept accurate records by carefully matching orders, receiving documentation and invoices. Keep detailed records of commissions, and employee benefits.
  • Verified incoming shipments, checking product against quality standards and bills of lading.
  • Maximized distribution and inventory efficiency by keeping storage areas clean and organized.
  • Completed basic accounting tasks, including entering new transactions and verifying paperwork.
  • Met budget targets consistently, obtaining cost-effective parts and controlling other expenses, such as operational supplies to prevent waste.
  • Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points through accuracy and timely data entry.
  • Helped resolve accounting problems in multiple departments, collaborating with senior accounting staff to correct issues.
  • Maintained team efficiency by preparing product for staging, storage and shipment.
  • Worked quickly and safely, using equipment properly to avoid errors and lost product.
  • Kept employees qualified and working efficiently through consistent training, mentoring and support.
  • Provided exceptional customer service by addressing concerns promptly, resolving issues efficiently, and following up regularly to ensure complete satisfaction.

Skills

Inventory restocking

Computer Proficient

Shipping / Receiving

Recordkeeping

Cycle Counts

Employee Training

Time Management

Customer relations

Task prioritization

Accounts Payable & Receivable

Forklift Certified

Equipment Tracking

Timeline

Parts Counter Sales Person

Bullock Brothers Equipment
11.2023 - 08.2025

Parts Department Manager

All Roads Equipment ( Formerly Rish Equipment 2003-2021, Mitchell Dist. 1984-2003 )
08.1984 - 10.2023
Glenn Dean