Gloria Aristy
Lorton
Summary
Experienced bilingual transaction coordinator with over nine years of expertise in managing and streamlining real estate transactions, having successfully overseen 2,000+ closings. Skilled in coordinating the full lifecycle of real estate transactions, ensuring compliance with regulatory standards, accuracy in documentation, and timely communication among all stakeholders. Proficient in managing deadlines, preparing contracts, and facilitating seamless processes from contract initiation to closing. Known for exceptional organizational abilities, attention to detail, and a commitment to enhancing operational efficiency in real estate environments. Equipped with a strong background in administrative support and team collaboration, contributing to successful outcomes and client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transaction/Listing Coordinator
William Close Group
07.2023 - Current
- Handled the entire process of real estate transactions, guaranteeing precise and lawful agreements.
- Managed coordinated communication among agents, clients, escrow companies and mortgage brokers.
- Ensured timely communication of progress and required actions.
- Facilitated resolution of transaction issues, ensuring smooth processes.
- Introduced an advanced transaction system, optimizing record-keeping processes.
- Assisted in managing administrative duties such as scheduling and communication for agents.
- Contributed to the development of marketing strategies for listings.
- Communicated regularly with brokers regarding progress of each transaction.
Transaction/Listing Coordinator
Welcome Home Team
11.2015 - 07.2023
- Oversaw and organized all listing documentation.
- Directed the management of MLS entries and listings.
- Provided clients and agents with accurate data on market trends.
- Worked closely with team leaders, listing agents, lenders, attorneys and other professionals to facilitate transactions.
- Demonstrated exceptional communication capabilities.
- Created, enhanced, and sustained listing systems.
- Directed the scheduling of staging and maintenance tasks to ensure readiness for property listings.
- Streamlined document management, monitored schedules, and guaranteed compliance with regulations.
- Oversaw and coordinated completion of repairs.
Sales Manager/Assistant Manager
Rent-A-Center
03.2014 - 11.2015
- Ranked in the Top 10 as a Sales Manager.
- Assisted clients in choosing ideal products and services to fit their requirements.
- Scheduled appointments for initiating sales processes.
- Handled timely remittances and proficiently retrieved delinquent balances.
- Maintained client relationships through account management and expansion.
- Maintained customer satisfaction through regular follow-up calls.
- Achieved significant sales growth across multiple accounts, meeting company goals.
- Addressed client disputes promptly to secure continual business.
- Managed comprehensive record-keeping systems and ensured accurate documentation.
- Handled inventory for marketing materials and office essentials.
Customer Service Representative
iVox Solutions
12.2011 - 12.2012
- Provided professional customer service, addressing inquiries, complaints, and billing issues
- Routed calls to appropriate departments and conducted follow-up as needed
- Utilized resources to research and resolve customer concerns efficiently
Education
Bachelor's degree - Design and Visual Communications
Indian River State College
08-2013
Associate's degree - Public Relations | Journalism
Indian River State College
07-2010
Skills
- Client Relationship Management
- Brivity Proficiency
- Experience with Docusign and Dotloop
- Communication & Interpersonal Skills
- Real Estate Transaction and Listing Management
- Real Estate Licensed
- Real Estate Negotiating
- Administrative Support
- Project Coordination & Management
- Compliance & Due Diligence
- Scheduling and Time Management
- Google Workspace (Google Calendar, Sheets)
- Microsoft Office
- Leadership Skills
- Detail-Focused
- Analytical Problem Solving
Certification
- VA Real Estate License
Languages
5,5
Timeline
Transaction/Listing Coordinator
William Close Group
07.2023 - Current
Transaction/Listing Coordinator
Welcome Home Team
11.2015 - 07.2023
Sales Manager/Assistant Manager
Rent-A-Center
03.2014 - 11.2015
Customer Service Representative
iVox Solutions
12.2011 - 12.2012
Bachelor's degree - Design and Visual Communications
Indian River State College
Associate's degree - Public Relations | Journalism
Indian River State College
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