Gloria Simpson
Lowes Home Improvment
Front Royal
2027
years of professional experience
Professional sales specialist with extensive experience in millwork sales and deep understanding of industry standards. Known for delivering excellent customer service and building lasting client relationships. Focused on customer satisfaction and achieving results. Adaptable to changing needs, and skilled in product knowledge and consultative selling.
Work History
Millwork Sales Specialist
2 Years- Experienced in seeking out customers and guiding them through projects as well as keeping the department clean, organized and ready for customers.
- offer informative product knowledge/ resource guidance, i.e. product features, benefits, project estimations, financing options, promotions, and in home consultation services.
- collaborated with vendors, installers, install management, and customers to ensure seamless install projects for customer satisfaction.
- Continuously exceeded sales targets through strategic efforts aimed at identifying new opportunities within the market.
- Developed strong relationships with contractors and builders, leading to an expanded client base and increased referral business.
- experienced in helping peers become more confident in their selling skills by offering information to boost their product/ resource knowledge.
Customer Service Associate
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Managed inventory levels by restocking shelves and organizing product displays.
- Collaborated with specialty members to increase pipeline.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Vendor Stocker
- Stocked merchandise efficiently, ensuring optimal product placement and visibility.
- Collaborated with team members to restock shelves during peak hours for improved customer access.
- Assisted in maintaining inventory accuracy through regular cycle counts and audits.
- Monitored product quality and reported discrepancies to management promptly.
Housekeeper
10 Months- Maintained cleanliness and sanitation standards across guest rooms and public areas.
- Developed effective organizational systems for supplies and linens to enhance workflow.
- Collaborated with team members to ensure timely completion of daily housekeeping tasks.
Kennel Attendant
2 Months- Provided daily care for shelter animals, ensuring proper feeding and hygiene standards.
- Monitored animal health, reporting changes to veterinary staff promptly.
- Implemented enrichment activities, enhancing animals' physical and mental well-being.
- Assisted with administration of medications.
Education
High School Diploma
Skills
Customer oriented
Clear communication skills
Active listening
Millwork product knowledge
Project management
Goal driven
Adaptability
Attention to detail
Team building
Meeting sales goals
computer literacy
Eager to learn
Timeline
Millwork Sales Specialist
Lowes Home Improvment
08.2024 - CurrentRead More
Housekeeper
The Salamander Resort
07.2020 - 05.2021Read More
Kennel Attendant
the Humane Society of Warren County
09.2019 - 11.2019Read More
Customer Service Associate
Lowes Home Improvment
2022 - 2024Read More
Vendor Stocker
Plant Partners at Lowes's Garden Center
2022 - 2022Read More
Warren County Highschool
High School Diploma
Read More