Summary
Overview
Work History
Education
Awards
Certification
Timeline
Generic

Grace Helmi

Richmond

Summary

Obtain a part-time job in the coffee industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Coffee Sales Expert

Identity Culpeper
09.2024 - Current

Worked with a local roaster to allocate personalized coffee to a non-profit organization for fundraising. Organized labels, expertly picked blends, and communicated between companies to provide the best product.

Barista/Coffee Expert

Rostov's Coffee and Tea
10.2023 - Current

Maintained coffee bar, provided drink, coffee, and tea recommendations based on customer preference. Closed and opened coffee bar alone and counted register drawers. Ordered and kept stock of coffee beans and tea. Provided a high level of understanding between roasts and blends of coffee and equipment. Trained new employees on coffee knowledge, equipment knowledge, tea and accessory knowledge and coffee bar.

Barista

Whisk RVA
03.2023 - 09.2023

Performed excellent customer service while working sandwich station, complex espresso machine, pastry case, and register. Kept stock and order of inventory along with closing and opening alone. Kept track of register counts.

Baker Intern

Manchester’s Table
09.2022 - 12.2022

Created a variety of desserts including cakes, cookies, pastries, and breads. Made high and low hydration doughs, controlled oven temperatures, weighed and measured ingredients, maintained inventory, kept storage organized, decorated and displayed desserts

Barista

Starbucks
10.2021 - 10.2022

Provided outstanding customer service at all times of day. Worked all positions including: cash register, hot/cold bar, warming, dishwashing, cleaning, and restocking. Kept track of menu changes and current deals to provide customers with the best experience. Provided relevant drink recommendations for customers. Used team collaboration to maintain efficiency and low wait times in a fast-paced environment

Education

Bachelor of Arts - Business Administration/Culinary And Pastry Arts

Reynolds Community College
05-2027

Awards

  • Forensics Public Speaking Competition, County Level, 1st
  • Customer Service Certificate
  • ServSafe Food Manager Certificate

Certification

2022-ServSafe Food Manager Certification

2022-Customer Service Certification

Timeline

Coffee Sales Expert

Identity Culpeper
09.2024 - Current

Barista/Coffee Expert

Rostov's Coffee and Tea
10.2023 - Current

Barista

Whisk RVA
03.2023 - 09.2023

Baker Intern

Manchester’s Table
09.2022 - 12.2022

Barista

Starbucks
10.2021 - 10.2022

Bachelor of Arts - Business Administration/Culinary And Pastry Arts

Reynolds Community College
Grace Helmi