Gracia Casaró
Dumfries
Summary
Dedicated and adaptable customer service member with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Kitchen Hand
Chic-Fil-A
Dumfries
05.2025 - Current
- Operated dishwashers to sanitize dishes and silverware.
- Disposed of garbage according to health regulations.
- Followed recipes accurately while adhering to portion control standards.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Communicated effectively with co-workers regarding daily tasks assigned.
Crew Member
Welburn Management
Dumfries
09.2022 - Current
- Resolved customer complaints in a professional manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Came in to cover a shift when other employees called out.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Checked expiration dates on different products before serving them to customers.
- Informed customers about daily specials in an engaging manner.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
Potomac Senior High School
Dumfries, VA05-2024
Skills
- Customer service
- Cleaning procedures
- Time management
- Task prioritization
- Shift coverage
- Continuous improvement
- Verbal and written communication
- Positive attitude
- Supply restocking
- Team collaboration
- Dedicated work ethic
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Kitchen Hand
Chic-Fil-A
05.2025 - Current
Crew Member
Welburn Management
09.2022 - Current
High School Diploma -
Potomac Senior High School