Gracie Gibson
Nickelsville,VA
Summary
Driven manager with a strong focus on customer service, team leadership, and efficient operations. Expertise in time management and decision-making, ensuring high-quality service delivery and operational excellence.
Overview
4
4
years of professional experience
Work History
Manager
Pal's Sudden Service
Gate City, VA
12.2021 - Current
- Oversaw daily operations to ensure high-quality service and efficiency.
- Trained and mentored staff in customer service best practices and operational procedures.
- Processed cash transactions accurately and efficiently to ensure financial integrity.
- Managed daily cash flow, balancing registers and safeguarding funds against discrepancies.
- Processed customer orders accurately, ensuring timely and efficient service delivery.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
Veterinary Volunteer
Harrison Animal Hospital
Weber City, VA
05.2024 - 11.2024
- Assisted veterinarians during examinations and surgeries, ensuring efficient workflow and patient care.
- Administered medications and vaccinations as directed, promoting animal health and recovery.
- Maintained cleanliness of treatment areas, adhering to safety protocols and hygiene standards.
- Monitored animal behavior and vital signs, providing timely updates to veterinary staff.
- Organized medical records and supplies, improving operational efficiency within the clinic.
- Educated pet owners on proper care techniques, enhancing client relationships and compliance.
Education
High School Diploma -
Twin Springs High School
Nickelsville, VA05-2023
Associate of General Studies - General Studies
Mountain Empire Community College
Wise, VA05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Relationship building
- Cash counting
- Cash handling
- Data entry
Timeline
Veterinary Volunteer
Harrison Animal Hospital
05.2024 - 11.2024
Manager
Pal's Sudden Service
12.2021 - Current
High School Diploma -
Twin Springs High School
Associate of General Studies - General Studies
Mountain Empire Community College