Gracie Gibson
Pal's Sudden Service
Nickelsville,VA
4
years of professional experience
Driven manager with a strong focus on customer service, team leadership, and efficient operations. Expertise in time management and decision-making, ensuring high-quality service delivery and operational excellence.
Work History
Manager
4 Years 10 Months- Oversaw daily operations to ensure high-quality service and efficiency.
- Trained and mentored staff in customer service best practices and operational procedures.
- Processed cash transactions accurately and efficiently to ensure financial integrity.
- Managed daily cash flow, balancing registers and safeguarding funds against discrepancies.
- Processed customer orders accurately, ensuring timely and efficient service delivery.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
Veterinary Volunteer
6 Months- Assisted veterinarians during examinations and surgeries, ensuring efficient workflow and patient care.
- Administered medications and vaccinations as directed, promoting animal health and recovery.
- Maintained cleanliness of treatment areas, adhering to safety protocols and hygiene standards.
- Monitored animal behavior and vital signs, providing timely updates to veterinary staff.
- Organized medical records and supplies, improving operational efficiency within the clinic.
- Educated pet owners on proper care techniques, enhancing client relationships and compliance.
Education
High School Diploma
- Scott County College Fund Scholarship Recipient
- Junior + National Honor Society Member
- 12 Course Dual Enrollment Student
- Tennessee-Virginia Aim Scholar
- Class Vice-President
- Yearbook Club
Associate of General Studies - General Studies
- Dean's List
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Relationship building
Cash counting
Cash handling
Data entry
Timeline
Veterinary Volunteer
Harrison Animal Hospital
05.2024 - 11.2024Read More
Manager
Pal's Sudden Service
12.2021 - CurrentRead More
Twin Springs High School
High School Diploma
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Mountain Empire Community College
Associate of General Studies from General Studies
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