Gracie Rackcliff
Lynchburg,VA
Summary
Professional with a proven track record in ensuring exceptional customer service and satisfaction. Known for reliable teamwork and adaptability in dynamic environments, and ensuring smooth operations whilst consistently meeting changing needs. Skilled in managing multiple tasks, inquiries, and maintaining an organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Brings strong analytical skills and unwavering commitment to quality.
Overview
7
7
years of professional experience
Work History
Medical Scribe
OrthoVirginia
01.2024 - Current
- Clinical documentation for orthopedic clinicians and providers
- Assist providers with their clinic schedules by documenting patient/provider encounters
- Assist providers by placing orders, gathering supplies, and assisting patients
Server
Skyline at The Virginian
09.2021 - Current
- Greet patrons and tend to their food and drink orders.
- Bring out the necessary items to have an enjoyable meal and experience.
- Clean up after the patrons and make sure hospitality was shown throughout their visit.
- Complete side work that is assigned to servers such as cleaning bathrooms, rolling silverware, sweeping, mopping, restocking, running food, and washing dishes.
Nurse Aide – Certified Nursing Assistant
Summit Health & Rehab
07.2023 - 10.2023
- Provided basic care and helped patients with activities of daily living such as dressing, eating, and bathing
Cashier
Carolina Hardware and Home Center
12.2019 - 08.2021
- Ran the cashier for customers
- Assisted customers in locating their specific hardware needs in the store
- Maintained clean and efficient facilities
Lifeguard
Swim Club Management Group
05.2018 - 08.2019
- Assisted in monitoring patrons swimming in their neighborhood pool
- Maintained facility cleanliness and order
- Checked pool chemicals to ensure the environment was safe for swimming
- Seasonal
Education
Bachelor of Science - Interdisciplinary Studies: Health Sciences, Natural Sciences, Behavioral Sciences
Liberty University
Lynchburg, Virginia05.2024
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Sales techniques
- Performance improvement
- Time management
- Compassion and empathy
- Effective problem-solver
Timeline
Medical Scribe
OrthoVirginia
01.2024 - Current
Nurse Aide – Certified Nursing Assistant
Summit Health & Rehab
07.2023 - 10.2023
Server
Skyline at The Virginian
09.2021 - Current
Cashier
Carolina Hardware and Home Center
12.2019 - 08.2021
Lifeguard
Swim Club Management Group
05.2018 - 08.2019
Bachelor of Science - Interdisciplinary Studies: Health Sciences, Natural Sciences, Behavioral Sciences
Liberty University
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