Graciela Sanchez
Chesterfield
Summary
Working with customer service for such a long time has allowed me to learn many skills. During my time with Chesterfield County Public Schools I have learned to associate with a younger group of people as well as time management was key to getting meals out on time for the students. My time as a Front End coordinator I learned about customer service. I know the importance of communication with fellow coworkers and finding away to efficiently complete all tasks at hand.
Overview
8
8
years of professional experience
Work History
Front End Coordinator
TJX Companies
12.2020 - 03.2024
- Enforced company policies attentively while also remaining empathetic toward customer concerns or complaints.
- Reduced cashier errors by implementing comprehensive training programs and providing ongoing support.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
- Trained new employees on front-end systems, cash handling procedures, and proper customer service etiquette to promote consistency in the workplace experience for all customers.
- Maintained open communication channels with management, reporting on daily progress and potential issues for resolution.
Food Service
Chesterfield County Schools
12.2015 - 12.2020
- Assisted Food Service Manager with planning and preparation of breakfast, lunch and dinner for over students
- Led a team of food service professionals, ensuring the highest standards in cleanliness and safety.
- Trained servers on serving management.
Education
GED -
Chesterfield Technical Center
Chesterfield, VA04.2011
Skills
Customer Service
Sales assistance
Inventory Restocking
Cash Register Operation
Time Management
Languages
Spanish
Native or Bilingual
Timeline
Front End Coordinator
TJX Companies
12.2020 - 03.2024
Food Service
Chesterfield County Schools
12.2015 - 12.2020
GED -
Chesterfield Technical Center
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