Grant Shumate
Manassas
Summary
Field Service Engineer with hands-on experience in complex equipment installation, troubleshooting, and maintenance, including pneumatic, gas, vacuum, and hydraulic systems. Brings a strong foundation in high-reliability operations from U.S. Navy electronic warfare, combined with a proven ability to support customers, execute system upgrades, and maintain equipment performance in demanding environments. Committed to maximizing system uptime, delivering exceptional customer service, and contributing technical expertise within the semiconductor industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Engineer (Contractor)
Lam Research
Manassas
10.2024 - Current
- Installed and maintained complex equipment at customer sites to optimize performance.
- Installed system upgrades per manufacturer specifications to enhance functionality.
- Exhibited strong knowledge of pneumatic gas and vacuum systems during technical support.
- Coordinated warranty repairs and replacement parts orders, enhancing customer satisfaction.
- Communicated effectively with customers to clarify service requirements and expectations.
- Cultivated strong customer relationships through consistent, professional interactions.
- Maintained precise inventory records for spare parts, ensuring seamless long-term installations.
- Strictly adhered to safety guidelines during onsite service tasks in clean room environment.
ETR2/ITS2
US Navy
06.2016 - 04.2024
- Coordinated with other divisions/departments/commands in high-risk high-stress environment.
- Managed maintenance program integral to ships operation with 100% completion rate for three full quarters.
- Repaired/maintained complex network systems including Ubuntu, Redhat, and other LINUX/UNIX operating systems.
- Maintained and operated communications and electronic warfare equipment.
- Lead and provided training to team of 6-10 personnel.
- Managed logistics valued at over 6 million dollars.
- Routinely handled sensitive communications security material and maintained extensive, detail oriented administrative program.
- Familiar with Quality Assurance and Lock out Tag out requirements.
Education
High School Diploma -
Thornton High School
Thornton, CO05-2016
Skills
- Field diagnostics
- Maintenance and repair
- Technical documentation
- Safety compliance
- Problem Resolution
- Critical Thinking
- Time management
- Efficient Under Pressure
- Customer Service
- Dependable and Responsible
Accomplishments
- Administered and maintained classified Linux LAN system supporting a team of approximately 60 personnel, ensuring uninterrupted access to critical resources.
- Managed user accounts, including creation, modification, and deletion, while maintaining strict adherence to security protocols and clearance requirements.
- Spearheaded sail coordination efforts, overseeing the maintenance, installation, and optimization of multimillion-dollar sail equipment, encompassing hydraulic systems, electronic systems, and associated components.
- Served as Work Center Supervisor, responsible for leading a division of 12 personnel and maintaining a 100% success rate in maintenance operations.
- Managed the end-to-end process of ordering, receiving, and distributing repair parts and supplies to support maintenance operations and equipment repair.
- Executed a time-sensitive upgrade of a gas delivery system ahead of schedule, reducing potential downtime and exceeding customer expectations.
Certification
- Top Secret/SCI Security Clearance
Electronics Core Apprentice Technical Training 2016
Tactical Computer Network Operator 2016
Electronics Technician, (Communications) 2017
Submarine Electronic Warfare Support (ES) Equipment Operator 2017
Type 18 Periscope Maintenance 2019
Integrated Submarine Imaging System Maintenance 2019
AN/BLQ-10 Maintenance 2019
Timeline
Field Service Engineer (Contractor)
Lam Research
10.2024 - Current
ETR2/ITS2
US Navy
06.2016 - 04.2024
High School Diploma -
Thornton High School