Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Greg Bullock

Cyber Ops Technician
Newport News,VA

Summary

Dynamic Cyber Operation Technician with the US Air force, skilled in system troubleshooting and customer service. Proven ability to enhance customer satisfaction through effective problem-solving and training. Adept at equipment maintenance, ensuring operational efficiency and safety. Recognized for improving team consistency and delivering prompt technical support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cyber Operation Technician

US Airforce
Hampton, VA
05.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Deli Sales Associate

Wegmans Supermarket
Richmond, VA
03.2023 - 09.2024
  • Assisted in inventory management, ordering products as needed to maintain optimal stock levels.
  • Improved customer satisfaction by efficiently handling orders, inquiries, and complaints.
  • Demonstrated proficiency in operating slicing machines, scales, registers, and other deli equipment safely and effectively.
  • Ensured accurate pricing and labeling of deli items to prevent discrepancies at checkout.

Education

Associate of Applied Science - Cyber Security/ Information Technology

81st Training Group ( Keesler AFB )
Biloxi, Mississippi
05.2001 -

Bachelor of Arts - International Studies

Old Dominion University
Norfolk, VA
05.2001 -

Skills

Maintenance and repairs

Problem-solving

Customer service

Equipment maintenance

System troubleshooting

Component replacement

Adaptive

Fast Learner

Certification

Security+

Interests

  • Gym Workouts
  • Hiking
  • Roller skating
  • Bowling

Timeline

Cyber Operation Technician

US Airforce
05.2024 - Current

Deli Sales Associate

Wegmans Supermarket
03.2023 - 09.2024

Associate of Applied Science - Cyber Security/ Information Technology

81st Training Group ( Keesler AFB )
05.2001 -

Bachelor of Arts - International Studies

Old Dominion University
05.2001 -

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Greg BullockCyber Ops Technician