Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Goens

Midlothian

Summary

Dynamic professional with strong communication and leadership skills. Experienced in managing daily operations and training new employees, committed to fostering a positive work environment and delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Shift Leader

Neighborhood Laundromat Hull Street
Midlothian, VA
06.2024 - Current
  • Supervised daily operations, ensuring efficient workflow and customer satisfaction.
  • Trained new staff on how to use equipment and laundry products like sanitizer, detergent, enzyme remover.
  • Managed inventory levels.
  • Resolved customer inquiries and complaints, promoting positive experiences and loyalty.
  • Troubleshot and reported issues with equipment, including washing machines, vending machines, and laundromat card dispensers.
  • Completed cash and credit card transactions accurately using POS software.
  • Implemented process improvements that streamlined laundry services, reducing turnaround times.

Cashier/Shelf Stocker

Styles Bi-RIte
Midlothian, VA
09.2022 - 05.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, providing knowledgeable recommendations and support.
  • Collaborated with team members to streamline operations during peak hours, improving service speed.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Clover HIll High School
Midlothian, VA

High School Diploma - Plumbing

Chesterfield Techincal Center -Courthouse Campus
Chesterfield, VA
06-2022

Skills

  • Positive attitude
  • Customer Service
  • Communication
  • Cash handling
  • Problem-solving
  • Training assistance

Timeline

Shift Leader

Neighborhood Laundromat Hull Street
06.2024 - Current

Cashier/Shelf Stocker

Styles Bi-RIte
09.2022 - 05.2024

High School Diploma -

Clover HIll High School

High School Diploma - Plumbing

Chesterfield Techincal Center -Courthouse Campus
Gregory Goens