Gregory Hickox

Dynamic professional with a strong background in luxury service environments, exemplified during my tenure at Salamander Resort & Spa. Proven expertise in guest experience and effective communication, coupled with technical skills in reservations management. Adept at problem-solving and team collaboration, ensuring operational efficiency and elevated service standards in high-pressure settings which were gained from roles in hospitality and union plumbing.

• CPR / First Aid
• Red Cross Water Safety Instructor

• Plumbing Apprentice, ProAir (Local 5 Plumbers Union), Washington, DC, 01/01/24, Present, Selected for union apprenticeship combining classroom instruction with on-site training, Worked on large-scale commercial construction projects including airports and schools, Developed technical precision and safety awareness in high-pressure environments, Gained experience using Trimble construction layout technology
• Preschool Teacher, Epiphany Nature Preschool, Vienna, VA, 01/01/22, 12/31/24, Designed and delivered weekly lesson plans focused on social-emotional development, Communicated regularly with parents regarding progress and milestones, Maintained a safe, nurturing learning environment across indoor and outdoor settings

• Spanish
• English, Native
• Spanish, Conversational

• Host, The Lyle Hotel & Restaurant, Washington, DC, 01/01/21, 12/31/22, Member of the opening and post-COVID reopening team for a high-volume, design-forward hotel restaurant, Managed guest flow, reservations, and floor plans to maximize seating efficiency and service quality, Used OpenTable and HotSchedules/Hot Sauce to coordinate reservations and staffing, Acted as communication bridge between kitchen, bar, servers, and management to ensure smooth service
• Host / In-Room Dining Server, Salamander Resort & Spa – Gold Cup Wine Bar & In-Room Dining, Middleburg, VA, 01/01/20, 12/31/21, Delivered service aligned with Forbes Five-Star hospitality standards, supporting high-volume service of 150–200 covers during peak shifts, Provided in-room dining service to luxury hotel guests, ensuring accuracy, discretion, and elevated service standards in private settings, Coordinated closely with kitchen and front desk teams to meet timing, special requests, and guest preferences, Designed strategic floor plans to balance guest experience and operational efficiency, Supported servers and management during peak service periods, Consistently contributed to maintaining the resort’s luxury service reputation

• Available: Relocating to the Netherlands – September 2026
• Work Permit: Requires employer-sponsored Dutch residence permit