Summary
Overview
Work History
Education
Skills
Work Availability
Languages
References
Timeline
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Gretel Garcia

Hampton

Summary

Interpreter with advanced proficiency in Spanish and English. Demonstrates strong work ethic and adaptability in diverse environments. Proven ability to excel in independent roles while quickly acquiring new skills. Exceptional interpersonal skills enhance communication and collaboration.

Overview

10
10
years of professional experience

Work History

Approval Specialist II

Patient Advocate Foundation
Hampton
10.2023 - 06.2025
  • Resolved customer issues through knowledgeable and friendly service, boosting satisfaction levels.
  • Delivered exceptional service via phone interactions, ensuring customer needs were met promptly.
  • Collaborated effectively with diverse coworkers to achieve goals and enhance service quality.

Community Language Facilitator

Emerald Cove Middle School
Wellington
03.2019 - 08.2023
  • Conducted one-on-one tutorials to enhance student language skills.
  • Monitored attendance and grades to evaluate academic progress and identify improvement areas.
  • Fostered interactive learning by engaging students in relevant language discussions.
  • Utilized multimedia resources, including videos and slideshows, to support language instruction.
  • Provided guidance on pronunciation, grammar, syntax, and vocabulary during tutoring sessions.
  • Delivered accurate oral translations for parents in real-time situations.
  • Proofread and edited translated documents for clarity and accuracy.
  • Attended meetings to facilitate communication between parents and teachers through oral translations.

Medical Assistant

Eisenman & Eisenman
Lake Worth
04.2015 - 03.2019
  • Assisted physicians with patient care by measuring vital signs and documenting medical histories.
  • Administered injections and medications as per physician instructions.
  • Prepared laboratory specimens for analysis and organized results for physician review.
  • Maintained accurate medical records through charting, filing, and electronic data entry.
  • Adhered to HIPAA regulations for safeguarding confidential patient information.
  • Prepared treatment rooms by cleaning surfaces and restocking necessary supplies.
  • Relayed patient messages regarding concerns and medication refills to physicians.
  • Conducted insurance verifications and managed pre-certification processes.

Education

High School Diploma -

Southwest Miami Senior High School
Miami, FL
05.2003

Skills

  • Ethical Codes Adherence
  • Venipuncture and Phlebotomy
  • Word Conflict Identification and Resolution
  • Oral and Written Communication
  • Microsoft Office, Email, Word, Excel Proficient
  • Consecutive and Accurate Translation
  • Detail Oriented
  • Cultural Awareness and Sensitivity
  • Medical Terminology
  • Patient Flow Management
  • HIPAA Compliance Awareness
  • Patient-Focused Care
  • Patient Scheduling
  • Fluent in Spanish and English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Approval Specialist II

Patient Advocate Foundation
10.2023 - 06.2025

Community Language Facilitator

Emerald Cove Middle School
03.2019 - 08.2023

Medical Assistant

Eisenman & Eisenman
04.2015 - 03.2019

High School Diploma -

Southwest Miami Senior High School

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Gretel Garcia