Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Andrews

Chesapeake

Summary

Dynamic professional with extensive experience at Gamestop, excelling in inventory management and customer service. Proven ability to enhance sales through effective promotions and upselling techniques. Skilled in cash handling and loss prevention, demonstrating strong problem-solving and communication skills to foster a positive shopping experience. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Cashier

Tinee Giant
Portsmouth
03.2025 - Current
  • Checked personal identifications during alcohol and tobacco sales.
  • Scanned items and checked pricing on cash register for accuracy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers and answered any questions they had about the store's products and services.

Senior Guest Advisor

Gamestop
Portsmouth
08.2023 - 01.2025
  • Tracked inventory levels and restocked accordingly as needed.
  • Recognized potential theft or loss situations and offered personal guest service to deter theft.
  • Assisted customers with selecting merchandise based on individual needs and preferences.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Created weekly reports for upper management regarding sales performance.
  • Conducted cash transactions accurately and efficiently while maintaining proper security procedures.
  • Set up advertising displays or arranged services to highlight promotional events.
  • Maintained cleanliness of the store by organizing merchandise, dusting shelves, vacuuming carpets.
  • Assisted management in developing creative solutions for operational issues.
  • Monitored store CCTV system to ensure safety of employees and customers.
  • Thanked guests for visits to demonstrate appreciation for business.

Waitress Trainee

Waffle House
Portsmouth
10.2022 - 12.2022
  • Prepared checks, itemizing total meal costs and taxes.
  • Attended training sessions on topics related to food safety regulations, proper order taking procedures.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Assisted with food preparation tasks as requested by the head chef.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Informed customers of daily specials and signature menu items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Barista

Dunkin
Portsmouth
01.2021 - 06.2022
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Operated cash registers to process customer payments.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Education

High School Diploma -

Pennfoster
Online
12-2022

Skills

  • Cash register operation
  • Customer service
  • Sales promotion
  • Inventory management
  • Cash handling
  • Product knowledge
  • Team collaboration
  • Communication skills
  • Visual merchandising
  • Loss prevention
  • Adaptability and flexibility
  • Problem solving
  • Time management
  • Multitasking
  • Cleanliness
  • Customer transactions

Timeline

Cashier

Tinee Giant
03.2025 - Current

Senior Guest Advisor

Gamestop
08.2023 - 01.2025

Waitress Trainee

Waffle House
10.2022 - 12.2022

Barista

Dunkin
01.2021 - 06.2022

High School Diploma -

Pennfoster

Similar Profiles

CREATE PROFILE
Hailey Andrews