Hailey Sanchez Deloria
Woodbridge
Summary
Results-driven manager specializing in budget management and financial analysis. Demonstrated success in leading teams to improve operational efficiency and enforce health and safety protocols. Strong track record of enhancing performance through strategic planning and employee evaluation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salaried Manager
Smokey Bones Bar & Fire Grill
Woodbridge
01.2024 - 01.2026
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed financial data to identify trends and develop strategies for improving profitability.
- Managed daily operations to ensure smooth restaurant functioning.
- Implemented health and safety protocols for kitchen and dining areas.
- Conducted performance evaluations and provided constructive feedback to team members.
Server
Smokey Bones Bar & Fire Grill
Woodbridge
10.2020 - 01.2024
- Managed time efficiently during peak hours to ensure prompt service and customer satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers on restaurant procedures and menu items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Certified front-of-house trainer, responsible for training all front-of-house staff on company policies and procedures, as well as ensuring customer service was held to a high standard.
Hostess Trainer
Brixx Wood Fired Pizza
Woodbridge
04.2020 - 10.2020
- Ensured all trainees had a thorough understanding of their roles prior to beginning work shifts.
- Monitored employee interactions with customers to ensure quality standards were met.
- Assisted in the onboarding of new hires, providing guidance on job duties and expectations.
- Conducted performance evaluations to assess the effectiveness of hostess training sessions.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Education
High School Diploma -
Osbourn Park Senior High School
Manassas, VA06-2020
Skills
- Budget management
- Financial analysis
- Report generation
- Health and safety
- Employee evaluation
- Customer relationship management
Certification
Servsafe
Timeline
Salaried Manager
Smokey Bones Bar & Fire Grill
01.2024 - 01.2026
Server
Smokey Bones Bar & Fire Grill
10.2020 - 01.2024
Hostess Trainer
Brixx Wood Fired Pizza
04.2020 - 10.2020
High School Diploma -
Osbourn Park Senior High School