Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Addressed customer inquiries efficiently.
Oversaw monetary dealings.
Managed disputes and processed transactions.
Opened various accounts, offering comprehensive maintenance services.
Compile data and process loan applications.
Cultivated strong connections with members.
Managed the opening and closing of safety deposit boxes.
Licensed notary public.
Handled various IRA transaction processes.
Processed payments received via cash, check and mail.
Maintained accounts, name changes, address changes, transaction history, card creation and servicing, issuing of cashier checks, and loan payments.
Helped maintain Atm.
Contributed to the completion of branch audit processes.
Observed MSR duties.
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