Proficient office administrator with a versatile background in administrative support and CRM. Recognized for exceptional communication and attention to detail, contributing to a seamless workflow and enhanced customer relationships.
Overview
1
1
year of professional experience
Work History
Office Administrator
Banister Nissan of Chesapeake
Chesapeake
09.2023 - 08.2024
Managed daily office operations to support team efficiency.
Coordinated appointments and scheduled meetings for staff and clients.
Served as the first point of contact for customers, creating a professional and friendly experience.
Served as the first point of contact for customers, creating a professional and friendly experience.
Handled high-volume calls and scheduled appointments, supporting both the sales and service departments.
Managed daily rental car logistics including insurance checks, vehicle assignments, and returns.
Assisted with service orders, administrative paperwork, and CRM updates.
Maintained customer satisfaction by providing timely updates on service status.
Coordinated internal communication among service advisors, technicians, and parts staff.
Performed administrative duties including data entry, inventory tracking, and light cashiering.