Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Hannah Brooks

Lynchburg

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Server

Texas Roadhouse
Lynchburg
07.2025 - Current
  • Delivered exceptional customer service to create memorable dining experiences.
  • Delivered food and beverages promptly to guests at tables.
  • Interacted with customers to identify and fulfill their specific needs.
  • Addressed customer complaints with professionalism to ensure satisfaction and loyalty.
  • Collaborated with kitchen staff to ensure accurate order fulfillment.
  • Handled cash and processed payments efficiently at the register.

Manager and server

IHOP
Lynchburg
01.2022 - 07.2025
  • Trained and mentored staff on service standards and food safety protocols.
  • Supervised daily operations to ensure efficient restaurant performance.
  • Resolved customer complaints promptly to maintain service quality.
  • Implemented inventory management procedures to minimize waste and control costs.
  • Collaborated with kitchen staff to improve food preparation efficiency.
  • Monitored staff performance and addressed issues.

Education

Heritage High School
Lynchburg, Virginia

Skills

  • Customer service
  • Order fulfillment
  • Cash handling
  • Food safety
  • Team supervision
  • Time management
  • Problem solving
  • Effective communication

Certification

  • CPR certified

Accomplishments

  • Skills USA competitions

References

References available upon request.

Timeline

Server

Texas Roadhouse
07.2025 - Current

Manager and server

IHOP
01.2022 - 07.2025

Heritage High School
Hannah Brooks