Hannah Hayes
Lottsburg
Summary
Compassionate Patient Care Technician with experience at VCU Health, skilled in vital signs monitoring and EKG interpretation. Enhanced patient satisfaction through attentive care and efficient workflow support. Proven ability to thrive in high-pressure environments, demonstrating strong multitasking and teamwork skills while training new staff to ensure consistent, high-quality care delivery.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
VCU Health
03.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Waitress
Crazy Crab
04.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Science - Registered Nurse
ECPI University
Virginia Beach, VA05-2025
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Blood glucose monitoring
- Feeding assistance
- Patient positioning
- EKG interpretation
- IV insertion
- Acute care
- Patient care technician (PCT)
Timeline
Patient Care Technician
VCU Health
03.2023 - Current
Waitress
Crazy Crab
04.2022 - Current
Associate of Science - Registered Nurse
ECPI University
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