Hannah Jessie
Glen Allen
Summary
Dynamic and results-driven professional with a strong background in customer service and project management. Proven ability to enhance client satisfaction through strategic planning and effective team collaboration. Skilled in data analysis and employee training, consistently promoting additional services to boost revenue and maintain high operational standards.
Overview
7
7
years of professional experience
Work History
Spray Tan Technician
Island Toned
Norfolk
06.2023 - 08.2024
- Adhered to all local laws regarding the operation of a spray tan business.
- Promoted additional services or products offered by the salon and spa to increase revenue.
- Provided recommendations for maintaining healthy skin prior to and following treatment sessions.
- Kept accurate records of services performed and products purchased by clients.
Server
Coopers Tavern
Quinton
06.2021 - 06.2023
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Third Base Grill
Quinton
01.2018 - 06.2021
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Science - Organizational Leadership
Old Dominion University
Norfolk, VA05-2025
Skills
- Project management
- Employee training
- Data analysis
- Customer service
- Team collaboration
- Strategic planning
- Organizational skills
- Time management
Timeline
Spray Tan Technician
Island Toned
06.2023 - 08.2024
Server
Coopers Tavern
06.2021 - 06.2023
Server
Third Base Grill
01.2018 - 06.2021
Bachelor of Science - Organizational Leadership
Old Dominion University
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